easy to pick a plan and stepped through by most helpful knowledgeable staff
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Megbízható vevő
11 years ago
Excellent service by staff it was great feeling to have real staff on other side…
Excellent service by staff it was great feeling to have real staff on other side of phone
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11 years ago
Very polite and helpful.
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11 years ago
Peter was very helpful as usual. I would recommend this company.
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11 years ago
the service was good
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11 years ago
Best
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11 years ago
Very good
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11 years ago
Very helpful
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11 years ago
I have been with your company for a few years now and have always been very…
I have been with your company for a few years now and have always been very happy with your service.
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11 years ago
very difficult to get through to during the day and slow at getting back to…
very difficult to get through to during the day and slow at getting back to you staff are very stand offish and only want to tell you what they want i suppose from the company view point they are...
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Plan Insurance Brokers
Plan Insurance Brokers
11 years ago
Thank you for your feedback. Thank you also for taking the time to speak with my colleague on the phone and discussing your concerns in greater depth.
From a renewal point of view I am of the impression that we have provided a good service and have been very clear and prompt when answering any questions that you have had. You have renewed your Motor Trade Road Risks insurance policy and may I thank you for your continued support.
It appears that the issues you have mentioned are in connection to the fact that we were unable to provide you with insurance for you other businesses.
I appreciate that it must be frustrating having insurance policies with 4 different companies, however it is not always possible to integrate particular businesses into one policy. On this occasion your Motor Trade insurer are unable to include either business within their policy.
In respect of offering cover with another insurer it may be the case that our prices were uncompetitive or the simple fact that we were unable to source the required insurance products that you require.
As I do not have an overwhelming knowledge of this field, I will arrange for one of my colleagues in the commercial department to give you a call this afternoon, at which point we can discuss all of the options that are available.
Thanks again for renewing your motor trade policy.
Kind Regards
Daniel Bryant
Renewals manager
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.