Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Panasonic UK értékelések

Mind a(z) 2,669 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

1 year ago

Ordered TV came when said, good quality, happy with reviews

Very good service and quick delivery

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear you were pleased with the service. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Megbízható vevő

Feefo által hitelesített

1 year ago

Quick easy and no hassle

Christian

Panasonic UK

1 year ago

Hello, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Scotsman Dave

Feefo által hitelesített

Glasgow

1 year ago

Mit mondott Scotsman Dave Panasonic UK kereskedőről:

Panasonic very responsive

I have had to contact Panasonic UK consumer customer support in regard to purchase of an internet radio and issues with WiFi connectivity. The agent on webchat was efficient and polite however would...

Olvasson erről többet

Panasonic Customer Care UK

Panasonic UK

1 year ago

Hello Dave, Thank you for taking the time to share your feedback with us regarding your recent experience with our customer support. We're pleased to hear that you found our Chat Support agent efficient and polite. We understand you would have preferred a resolution during your initial contact. Much appreciated for letting us know. Kind regards, Panasonic Customer Care UK Panasonic UK

Megbízható vevő

Feefo által hitelesített

1 year ago

Panasonic Smart TV

Long story.... ended up talking on the phone to the sales desk...yes talking !! Fabulous service and very helpful.

Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to share your feedback with us. We're delighted to hear about your positive and productive conversation with our fabulous sales agents. We appreciate you taking the time to contact us. Kind regards, Panasonic Customer Care UK

Trudie Davies

Feefo által hitelesített

Bishop's Stortford

1 year ago

Mit mondott Trudie Davies Panasonic UK kereskedőről:

Efficient

Very good service. Efficient and friendly.

Christian

Panasonic UK

1 year ago

Hello Trudie, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Megbízható vevő

Feefo által hitelesített

1 year ago

Very good compact camera with 30x optical lens

Quality product at a fair price delivered on time. Even without exploring all the camera features I was able to take very clear photos using auto I setting.

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful 5-star review. We're thrilled to hear you're happy with your recent purchase. We appreciate you taking the time to share your positive experience. Kind regards, Panasonic Customer Care UK

Dennis Bouchard

Feefo által hitelesített

Nottingham

1 year ago

Mit mondott Dennis Bouchard Panasonic UK kereskedőről:

Panasonic poor service

As part of the microwave was missing from the appliance which Panasonic sold me I have not been able to use the appliance fully. Panasonic Customer Service states that the tray which was missing, is ...

Olvasson erről többet

Nicki

Panasonic UK

1 year ago

Hello Dennis, Thank you for bringing this to our attention. I understand your disappointment regarding the missing part from your appliance. I sincerely regret the inconvenience this has caused. This is a very unusual occurrence (to have missing accessories) but no less frustrating for you. I have asked my colleagues in Customer Care to obtain an accurate date of delivery for the missing rack, if this is not imminent we will look at other solutions for you. Kind regards, Nicki Panasonic UK

Megbízható vevő

Feefo által hitelesített

1 year ago

Trust issue with data

Tried to register with Panasonic web site and system that I am already a member of. System didn’t recognise my verified email and kept asking me to sign up as a new customer. Tried doing this but it...

Olvasson erről többet

Nicki

Panasonic UK

1 year ago

Thank you for sharing your feedback regarding your recent experience trying to register on our website. We understand your frustration with the login system. We are sorry to hear about the inconvenience this caused. I assure you that we treat GDPR and the security of our customers data extremely seriously. Sincerely, Nicki Panasonic UK, a branch of Panasonic Marketing Europe GmbH

Megbízható vevő

Feefo által hitelesített

1 year ago

No more orders

I received a faculty item. I tried to return it and failed. I was put through long blocking telephone call and was refused a return. I was asked for a 2m or less video. I complied and was told a...

Olvasson erről többet

Nicki

Panasonic UK

1 year ago

Dear Customer, I'm truly sorry to hear about the difficulties you experienced when trying to return the item. I understand how frustrating this must be. I sincerely regret that your experience fell short of your expectations. Please could you email your videos to me at shopkeeper@eu.panasonic.com and I will forward them to our Customer Care team so that we can resolve this and refund you. We appreciate you bringing this matter to our attention. Kind regards, Nicki Panasonic UK

Megbízható vevő

Feefo által hitelesített

1 year ago

Great service

Great ! Delivered on time and very good product!

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear you were happy with the service. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK