Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers.
We are in the process of setting up the confirmation of payee system, however this can take a some time. We understand why this may be a concern, only a few banks at present are opted into a scheme where banks can verify a sort code. This means that at present our bank does not display this message. However, Oxbury is authorised and regulated by the FCA and PRA and funds up to £85,000 are protected by the FSCS should anything go wrong. We are on the Financial Services Register under reference number 834822. All of this information is provided on our website just in case you would like any further information on this.
We are glad to hear that you have managed to sort it out with your bank.
We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future.
Many thanks, The Oxbury Savings Team