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Oxbury Bank Plc vélemények

Értékelve
Kitűnő
Szolgáltatás
4.7
/5
Termék
4.7
/5

5

4

3

2

1

1,290

213

44

26

35

1,608

értékelés az elmúlt évben

Mind a(z) 2,664 vélemény megjelenítése
MB
Mrs Tessa Bundhun
2 years ago
Vásárlás dátuma: 12/05/2022
Mit mondott Mrs Tessa Bundhun Oxbury Bank Plc kereskedőről:
seamless transaction
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mrs Bundhun, thank you very much for your lovely review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are glad to so happy to hear that you found our communication very good. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Vélemények a termékekről

0
Megosztás
MR
Mrs Miroslawa Ralph
2 years ago
Vásárlás dátuma: 12/05/2022
Mit mondott Mrs Miroslawa Ralph Oxbury Bank Plc kereskedőről:
Very good. Quick response from helpline. A bit confusing authorisation using the phone but after help I managed to do it.
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mrs Ralph, Thank you for your positive feedback. We appreciate your feedback, it enables us to continually improve our services to our valued customers. If you require anything further regarding your account, please be sure to get in touch with our team savings@oxbury.com Many Thanks, The Savings Team
0
Megosztás
Megbízható vevő
2 years ago
Vásárlás dátuma: 11/05/2022
Great service like the website for ease of use and security
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Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Vélemények a termékekről

0
Megosztás
MF
Mr John Flower
2 years ago
Vásárlás dátuma: 12/05/2022
Mit mondott Mr John Flower Oxbury Bank Plc kereskedőről:
Easy to use website and app. Whole process of opening a new account and funding it went smoothly. Only issue I have is that there is no contact telephone number which I would have used to verify the s
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Összes olvasása
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mr Flower, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are glad to hear that you found the use of our website and the Oxbury App easy. We appreciate your feedback in respect of there being no contact number for our savings customers. However, we are set up as a digital banking proposition for our savings customers and therefore our infrastructure does not include an extensive call centre team. If any customer requests via email or webchat for us to call them, we will do so usually within 15 minutes of receiving the request and we generally also provide a telephone contact number. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
0
Megosztás
Megbízható vevő
2 years ago
Vásárlás dátuma: 12/05/2022
Excellent!
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Olivia
Oxbury Bank Plc
2 years ago
Thank you for your positive feedback. If you require anything further regarding your account, please be sure to get in touch with our team savings@oxbury.com Many Thanks, The Savings Team
0
Megosztás
MS
Mr Arthur Stevenson
Eastry, Kent.
2 years ago
Vásárlás dátuma: 12/05/2022
Mit mondott Mr Arthur Stevenson Oxbury Bank Plc kereskedőről:
I read quite a few negative reviews about access and security and requiring an expensive phone, so really wondered whether to trust my instinct. Everything I had read about the bank, how it was set-u
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Összes olvasása
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Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are in the process of setting up the confirmation of payee system, however this can take a some time. We understand why this may be a concern, only a few banks at present are opted into a scheme where banks can verify a sort code. This means that at present our bank does not display this message. However, Oxbury is authorised and regulated by the FCA and PRA and funds up to £85,000 are protected by the FSCS should anything go wrong. We are on the Financial Services Register under reference number 834822. All of this information is provided on our website just in case you would like any further information on this. We are glad to hear that you have managed to sort it out with your bank. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Vélemények a termékekről

0
Megosztás
MC
Mr Martin Cox
2 years ago
Vásárlás dátuma: 12/05/2022
Mit mondott Mr Martin Cox Oxbury Bank Plc kereskedőről:
Quick confirmation of received funds both via email and visible in account
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mr Cox, thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
0
Megosztás
ML
Mrs Jennifer Lehmann
2 years ago
Vásárlás dátuma: 12/05/2022
Mit mondott Mrs Jennifer Lehmann Oxbury Bank Plc kereskedőről:
The best feature with using this bank is that when you deposit any money into the account you receive an email confirmation along with an up to date balance. I have topped this account up a number of
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Összes olvasása
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Olivia
Oxbury Bank Plc
2 years ago
Dear Mrs Lehmann, thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are so happy to hear that you appreciate our confirmation of deposit emails. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Vélemények a termékekről

0
Megosztás
Megbízható vevő
2 years ago
Vásárlás dátuma: 12/05/2022
A fast and simple process once I had recognised the juggling between desktop and mobile phone. Highly recommended. Shame about the drop of interest rate between opening my account and that for my wife
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Összes olvasása
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Olivia
Oxbury Bank Plc
2 years ago
Thank you very much for your lovely review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
0
Megosztás
Megbízható vevő
2 years ago
Vásárlás dátuma: 12/05/2022
the agent helped me open an account as I do not have mobile phone and I dont want one but seems as if you are penalised now in this world if you dont own one
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Olivia
Oxbury Bank Plc
2 years ago
Thank you so much for your 5 star review! We appreciate your feedback, it enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team
Vélemények a termékekről

0
Megosztás
Róla: Oxbury Bank Plc
The Agricultural Bank. Formed by the industry for the industry.
Összes olvasása
One City Place, Queens Road, Chester, Cheshire, CH1 3BQ, United Kingdom
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Róla: Oxbury Bank Plc
The Agricultural Bank. Formed by the industry for the industry.