Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Cycler vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 549 vélemény megjelenítése

Kirsty Perry

Külső fél által hitelesített

6 years ago

Mit mondott Kirsty Perry Cycler kereskedőről:

Excellent

Alan

Cycler

6 years ago

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Trusted Customer

Külső fél által hitelesített

6 years ago

Mit mondott Trusted Customer Cycler kereskedőről:

Very user friendly website and reasonably priced.

Alan

Cycler

6 years ago

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Trusted Customer

Külső fél által hitelesített

6 years ago

Mit mondott Trusted Customer Cycler kereskedőről:

Thanks for all of your help. Really good service.

Alan

Cycler

6 years ago

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Trusted Customer

Külső fél által hitelesített

6 years ago

Mit mondott Trusted Customer Cycler kereskedőről:

Thankfully I was able to get a replacement phone to tide me over while waiting for the insurance claim to process, as I started the claim process about 3 weeks ago and still absolutely NOWHERE near...

Olvasson erről többet

Alan

Cycler

6 years ago

We're really disappointed to read this review because as we've advised over the telephone and on several occasions, unless you pay the policy excess we cannot progress your claim. We've attempted to call, e-mail and chase the payment repeatedly. Please do get in touch if you'd like to progress your claim. Thanks, Team NextGen

Trusted Customer

Külső fél által hitelesített

6 years ago

Mit mondott Trusted Customer Cycler kereskedőről:

I've had two claims with them and they've dealt with both without problems. My only gripe is the time it takes to get the claim started and the time to respond to emails, both of which could be...

Olvasson erről többet

Alan

Cycler

6 years ago

Thanks so much for leaving us a review. we do understand that registering a new claim can be a little cumbersome, this is to ensure we're validating and eradicating fraud to ensure we can continue to offer low prices and a great level of service. We've shared your feedback on e-mail replies with our claims team and will follow this up to ensure an improved service is offered. Thanks, Team NextGen

Garry Galloway

Külső fél által hitelesített

6 years ago

Mit mondott Garry Galloway Cycler kereskedőről:

Excellent

Alan

Cycler

6 years ago

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Trusted Customer

Külső fél által hitelesített

6 years ago

Mit mondott Trusted Customer Cycler kereskedőről:

Don't bother going for the Instant Cover! I had to buy new insurance as my old policy was running out and was looking expensive to renew. So I had to get instant cover from Next Gen to make sure my...

Olvasson erről többet

Alan

Cycler

6 years ago

Thanks for your review, we appreciate all feedback. We're passionate about service and we want to get everything right. We're glad we got to speak with you over the telephone and as advised, unless you submit proof of ownership and schedule some time with us to go through the claim notification process we can't proceed. We have investigated and it appears your policy data was not shared with our Claims team instantly, this was a technical error for which we do and have apologised and has now been fixed, however, this has not impacted the time it has taken to progress your claim. we do hope you're able to schedule the time with our team to progress your claim. We do offer what we advertise, we do also need information from you and a little of your time to progress the claim. Thanks, Team NextGen

Trusted Customer

Külső fél által hitelesített

6 years ago

Mit mondott Trusted Customer Cycler kereskedőről:

Excellent

Alan

Cycler

6 years ago

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen

Megbízható vevő

Feefo által hitelesített

6 years ago

Great, quick insurance sign up

Very easy to sign up. Took me all of three minutes to sort my phone insurance out!! I'd recommend NextGen to anyone!!

Alan

Cycler

6 years ago

Thanks so much for your review, it's means a great deal to us! Team NextGen

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Miért bízz a Feefo véleményekben?

Ismerd meg jobban a Feefo platformot