Moneybarn vélemények

Hi Stuart and thank you so much for the 5 star review, we really do appreciate it. Kind regards, Jason @ Moneybarn

Hi Darryl and thank you for the 5 star review. Jason @ Moneybarn

Hi and thanks for the review. I'm sorry to read about your experience and apologise for any part we've played in what you describe. It's possible that a payment was due whilst the settlement figure was being processed which may not have been received. If this is the case then we'd need to report a missed payment to your credit file. This would have been explained to you if you've spoken with us and is also highlighted in any communications we send. If this isn't the case and you feel we've caused your credit file damage when we shouldn't have then please contact us to raise a complaint. Please email complaints@moneybarn.com with the details and, if we've got something wrong, we'll do all we can to put that right. Thanks again for the review. Kind regards, Jason @ Moneybarn

Hi John and thank you so much for the 5 star review, we really do appreciate it. Kind regards, Jason @ Moneybarn

Hi Richard and thanks for the review. I'm sorry if you've had difficulties getting through to us. We have been experiencing a very high call volume and we're working hard to reduce those queues. Thank you for your patience when you have tried to call. We work hard to reward loyal customers with further agreements, often at a reduced rate, but this isn't always possible. We still need to run our usual credit checks and undergo our usual underwriting processes so it could be that something has come up in those checks that's prevented us from offering a further deal. I'm sorry again if this is the case but thank you again for your review. Kind regards, Jason @ Moneybarn

Hi David and thanks for the 5 star review, much appreciated. Jason @ Moneybarn