Marquis & Dawe vélemények

Thank you so much for taking the time to review your new planter! We really appreciate your feedback as we are always looking at ways to improve the design and quality of our products. I took a look at the linings, and they are usually quite thick. It sounds like the one you received might not have been made with our standard lining material. I have already passed your feedback onto our purchasing team. Thanks very much again for your custom. Best wishes Andrew

Thank you for taking the time to leave a review. We're sorry to hear about your experience. I can see that you placed your order on our standard delivery service; however, your order was returned to us yesterday by the courier. Our customer service team has left you a voicemail and sent you an email asking you to confirm your delivery address details to help us understand why it has come back to us. However, I understand that you have requested a full refund, and this has been processed immediately. We would be more than happy to offer you a complimentary next-day delivery if you place a new order with us to help make this up to you. If we can assist with anything in the meantime, please don't hesitate to call the office or respond to your email with customer services. Best wishes Andrew