Luxury Gold vélemények

Thank you for writing to us about your time on the Essence of India trip. It makes us very happy to learn that all of the features of your journey, came together perfectly to create a high quality experience. What’s more, we hope that you have made many special memories and to welcome you back again soon for another luxurious adventure. 

Thank you very much for your feedback. We work passionately to ensure that our guests can relax and journey with ease when touring with Insight Vacations. Therefore, we are saddened to learn that you felt the organisation of the tour could have been improved. As well, while we want our guests dining experiences to be nothing but authentic and delicious; we are sorry to read that the dinners were not suited to your tastes. As a result, we have forwarded your comments to our Operations and Quality Control Departments to help make the necessary improvements. That said; we are happy that you were impressed with the breakfasts and service on your tour and we hope to have a chance to restore your full trust in our experiences in the future. 

Our hand crafted selection of luxury hotels have been chosen to give you a real insight into each destination and add something truly special to your itinerary. Therefore, it saddens us to learn that the Hotel Napoleon in Paris didn't meet your expectations. Nonetheless, we very much value your feedback and we will be looking into the points that you have raised. Furthermore, we would like to thank you for your additional suggestions and we are very happy to hear that you have left your Luxury Gold journey with so many wonderful highlights.

Sophie – Quality Control Manager

At Insight Vacations, we take care of all of the details of your tour so that you can relax and look forward to travelling in luxury. That is why; it pleases us to learn that you had an enjoyable and seamless journey. What's more, it makes us happy to read that you came away with a great buy and we hope to welcome you back for another excellent adventure again soon. 

Our guests’ well-being is our number one concern and it pleases us to learn that this was clearly apparent throughout your journey. Furthermore, we appreciate that going in search of the tigers of Ranthambore was not suited to your preferences. Therefore, we have passed on your suggestion to our Product Development team for their consideration. Nonetheless, we hope that you have some great memories from your time in India.

It pleases us to learn that our Imperial Rajasthan itinerary was everything that you had dreamed of. Furthermore, our experienced coach drivers are there to transport our guests safely to their destination via the best and most scenic routes. So naturally, it makes us happy that you were able to gain a real Insight into your destination, whilst touring in comfort and class. Additionally, we would like to thank you very much for your feedback and we hope to see you return for another Luxury Gold experience again soon.

We are truly delighted that you enjoyed the organisation of the tour and all of the elements that went into making this experience so rewarding. Furthermore, we hope that you have  many wonderful memories from your time in Italy and that these three key points will inspire you to journey with Insight Vacations again soon. 

We are sorry to learn of any miscommunication that you encountered regarding our group sizes and to read that you found walking challenging during the tour. Although, we would like to kindly inform you that information about guest participation and our group sizes can be found on our website and in our brochures. Similarly, a full list of our hotels and their ratings can also be found in this way; however, we regret to find out that the accommodations did not meet your expectations. Therefore, we will certainly check with the hotels to ensure they are up to the high quality that we expect at Insight Vacations. Nonetheless, we are very pleased that you enjoyed your dining experiences throughout the journey and we hope to demonstrate to you our outstanding service once again. 

Our highly skilled team of Travelling Concierges, drivers and local guides, strive to ensure that our guests have the most unforgettable experiences when journeying with Insight Vacations. Hence, having read your feedback it truly makes us happy to learn that their professionalism helped enhance your enjoyment of the tour. Furthermore, as your comfort is one of our utmost priorities we have forwarded your comments about the hotels to our Quality Control team for their inquiry. Nevertheless, we hope that you have taken some lasting moments away from your time in Italy.