Luxury Gold vélemények

It pleases us to read that you got on so well with the group and we hope that you have shared in many wonderful moments together. Furthermore, we are delighted that you had such a memorable experience throughout the tour and we would like to thank you for sharing your great photos. 

Seeing some of the most remarkable sights across Italy can involve extended periods of walking. However, our guests well-being is our number priority and we always kindly suggest that our guests only participate in activities that they are physically able to. Nevertheless, it pleases us greatly to learn that you enjoyed all of the features of the itinerary and we welcome you to join us again soon for another luxurious experience. 

We are delighted to read that you would consider joining us again soon to embark on another remarkable journey. Furthermore, ensuring a seamless experience for our guests is what we always strive for; therefore, we are happy that you enjoyed the porterage service throughout your tour. As well, we are sorry to hear about your experience with the rooms at the hotels. However, our Tour Directors are always more than happy to help provide you with the necessary assistance in such a circumstance. Nevertheless, we would like to thank you very much for your feedback and we hope that we have been able to help you gain a deeper insight into the culture of Italy.

Jillian - Head of Operations

Our Tour Directors love nothing more than creating memorable experiences for our guests. That is why; it pleases us to learn that Emma helped to make your journey so special. Furthermore, we are delighted that you enjoyed touring in luxury with Insight Vacations and we hope to introduce you to some more of our excellent itineraries in the future. 

Our dining experiences have been designed to provide the most authentic flavours and help bring your destination to life in a delicious way. It is because of this that it disappoints us to read that the cuisine on the trip did was not to your tastes. With that in mind, we will be looking into your comments to ensure that similar concerns do not affect our guests’ experiences going forward. That said; we are still delighted that you enjoyed the service during your vacation and we hope that we have been able to help you gain a deeper insight into the life and history of Spain and Portugal. 

Christine – Supplier Relationship Manager

By listening to our guests feedback we are continuously taking on board new ways to improve our guests experiences. Therefore, we are delighted to read that you truly enjoyed the service provided on your latest Luxury Gold journey. Additionally, we hope that you have taken some fantastic memories away from your time in New England. 

We are very pleased that this itinerary covered all of the destinations that you wanted to visit and that the quality of the accommodations lived up to your expectations. Further to that, we have forwarded your thoughts about the hotel in Barcelona to our Operations team for their review and we hope that you have taken many brilliant memories away from the trip.