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Lumley Insurance Limited vélemények

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Kivételes

Specialist high value home and contents insurance broker offering bespoke policies and impartial, expert advice.

Szolgáltatás
4.8
/5

5

4

3

2

1

160

24

4

1

0

189

értékelés az elmúlt évben

Mind a(z) 1,245 vélemény megjelenítése
MB
Mrs Byrne
8 years ago
Vásárlás dátuma: 25/05/2017
Mit mondott Mrs Byrne Lumley Insurance Limited kereskedőről:
Ex all round service
All
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Michelle Heaven
Lumley Insurance Limited
7 years ago
Thank you for taking the time to rate us 5 stars.

Kind regards

Michelle Heaven
Operations Assistant
Megbízható vevő
8 years ago
Vásárlás dátuma: 21/07/2017
Highly recommended
Excellent customer service and good prices.
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Michelle Heaven
Lumley Insurance Limited
7 years ago
Thank you for taking the time to rate us 5 stars.

Kind regards

Michelle Heaven
Operations Assistant
MO
Mr Oliver
8 years ago
Vásárlás dátuma: 28/04/2017
Mit mondott Mr Oliver Lumley Insurance Limited kereskedőről:
Payment experience poor but Andrew Hay as consultant was very good indeed
Speedy service and highly responsive. Poor payment experience with Prime Credit
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Oliver

Thank you for taking the time to leave your review, and for bringing to my attention the poor payment experience you received with regard to Premium Credit, after much discussion, we have implemented new procedures in order to prevent this from happening again.  

I will forward your feedback to Andy with regard to his highly responsive, speedy service.

May I take this opportunity to welcome you as a valued new customer.

With kind regards

Joanne Louhaichi
Director
MH
Mr Hutchinson
8 years ago
Vásárlás dátuma: 26/02/2017
Mit mondott Mr Hutchinson Lumley Insurance Limited kereskedőről:
so far these guys have been great, really easy to get started, thanks so far
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Hutchinson
Thank you for taking the time to leave your feedback, I will inform Andy of your positive review.

With kind regards
Joanne Louhaichi
Director
MH
Mrs in Herts
Herts
8 years ago
Vásárlás dátuma: 05/04/2017
Mit mondott Mrs in Herts Lumley Insurance Limited kereskedőről:
Great service and value.
Lumley sorted out some quite complex insurance for us at short notice. The premium was competitive, given the risk. Great market knowledge and personal service. Highly recommended.
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Thank you for taking the time to leave your positive review.  We always strive to deliver a solution to complex cases and I am glad that we have managed to assist you with yours.  We appreciate all feedback and I will pass your comments onto Ian your account handler.

With kind regards

Joanne Louhaichi
Director
MF
Mr Folkman
8 years ago
Vásárlás dátuma: 01/01/2017
Mit mondott Mr Folkman Lumley Insurance Limited kereskedőről:
Long term effort to gain my business on excellent terms
Kept in touch over a long period. Worked hard to obtain a competitive proposal.
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Folkman

Thank you for taking the time to leave your review.  We pride ourselves on our customer service and I am pleased that we were able to assist you.  I will inform Samantha of your positive feedback.

With kind regards

Joanne Louhaichi
Director
Megbízható vevő
8 years ago
Vásárlás dátuma: 25/03/2017
Attentive and helpful. Called back yearly to check competitive. Great service
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
We really appreciate you taking the time to leave your review.  I will inform Tom of your positive feedback.

With kind regards
Joanne Louhaichi
Director
MG
Mrs Gracey-Grinbergs
8 years ago
Vásárlás dátuma: 17/04/2017
Mit mondott Mrs Gracey-Grinbergs Lumley Insurance Limited kereskedőről:
Great service as usual
Pro-ative in calling about my renewal and very helpful
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mrs Gracey-Grinbergs

Thank you for taking the time to leave your review.   We appreciate all feedback from our clients.  I will forward your comments onto Ian your account handler. 

With kind regards

Joanne Louhaichi
Director
Megbízható vevő
8 years ago
Vásárlás dátuma: 01/04/2017
My initial contact and arranging the insurance which were handled by Andrew Hay were excellent. My questions were answered swiftly and clear explanations were given. I paid by cheque over 2 weeks...

Összes olvasása
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Thank you for taking the time to leave your review.   Please accept our apologies for the oversight in processing your receipt,   I have informed our accounts department to process your receipt immediately, which will be emailed to you shortly and a copy will be sent in tonight's post.

With kind regards

Joanne Louhaichi
Director
MS
Mr Smith
8 years ago
Vásárlás dátuma: 10/01/2017
Mit mondott Mr Smith Lumley Insurance Limited kereskedőről:
Excellent providers of high value property insurance.
Best providers of high value insurance that I have come across. Competitive prices and good customer service. Also, they don't start off with a low premium and then raise it significantly in the...

Összes olvasása
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Smith

Thank you for taking the time to leave your review.  I will relay your feedback back to Jenny.

With kind regards

Joanne Louhaichi
Róla: Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.
Összes olvasása
Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom
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Róla: Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.