Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Lorien vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 1,088 vélemény megjelenítése

Trusted Customer

Feefo által hitelesített

Luton

7 years ago

Mit mondott Trusted Customer Lorien kereskedőről:

Great and professional Agency

From the first phone call to getting my job Lorien was very professional in every step. My contact was Sophia very polite and professional I recommend them anytime to anyone

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer Lorien kereskedőről:

I have never heard from them, not sure what do they do,

Rekha

Lorien

7 years ago

Hi Denise,

Thank you for your review – we value your feedback.

We apologise for your experience regarding communication, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. A member of our Directs team will be in contact with you within 72 hours to discuss your recent experience in more detail, in order to ensure this doesn’t happen again.

Once again, thank you for sharing your experience.

Kind regards,

Marketing team – Lorien

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer Lorien kereskedőről:

What service?

Rekha

Lorien

7 years ago

Hi George, thank you for your review. We apologise for your experience regarding communication, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. We will be relaying your valuable feedback to the relevant account manager, in order to ensure this doesn’t happen again.

If you have any questions or other concerns, please email us via info@lorien.co.uk.

Kind regards,

Marketing team – Lorien

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer Lorien kereskedőről:

Alway's been good and sorted any probs i may have had quickly.

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer Lorien kereskedőről:

The billing system is extremely poor. All other agencies use self billing.The information about billing dates is not available and is made available on request.

Rekha

Lorien

7 years ago

Hi Rakesh,

Thank you for sharing your review – we apologise for the experience you’ve had, and are sorry for the inconvenience caused to you.

We take all feedback seriously – so with this in mind, we will look into how we can improve our processes.

In the meantime, if you have any questions or other concerns, please email us via info@lorien.co.uk.

Kind regards,

Marketing team – Lorien

Megbízható vevő

Feefo által hitelesített

7 years ago

Not the best agency to work with

Lack of communication . Took over 2 months to get my first payment of my contract .

Rekha

Lorien

7 years ago

Thank you for your review – we value your feedback. We apologise for your experience regarding communication, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue.

You can expect a call soon from Matthew Lochead to discuss your recent experience in more detail, in order to ensure this doesn’t happen again.

Kind regards,

Marketing team – Lorien

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer Lorien kereskedőről:

Great help and support. Always listen and ready to support.

Megbízható vevő

Feefo által hitelesített

7 years ago

Any company can always do better. Pay their invoices sooner as an example.

Rekha

Lorien

7 years ago

Thank you for your review. We apologise for your experience regarding our InTime portal, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. We will be escalating your valuable feedback to our back office team, so we can determine a solution moving forward in order to ensure this doesn’t happen again.

Once again, we thank you for taking the time out to tell us what you thought, and hope to work with you again soon.

Kind regards,

Marketing team – Lorien

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer Lorien kereskedőről:

It would be nice if they would respond to queries quicker/at all without having to be chased.

Rekha

Lorien

7 years ago

Hi Luke, thank you for your review – we value your feedback. We apologise for your experience regarding communication, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. You can expect a call soon from regional director Darren Topping to discuss your recent experience in more detail, in order to ensure this doesn’t happen again.

Kind regards,

Marketing team – Lorien

Megbízható vevő

Feefo által hitelesített

7 years ago

Impersonal emails, fines for late timesheet submission reflect that you don't consider contractors as your customers.

Rekha

Lorien

7 years ago

Thank you for your review. We apologise for your recent experience regarding our InTime portal, and are sorry that you are less than happy with our service. We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue.

We will be escalating your valuable feedback to our back office team, so we can determine a solution moving forward in order to ensure this doesn’t happen again.

Once again, we thank you for taking the time out to tell us what you thought, and hope to work with you again soon.

Kind regards,

Marketing team – Lorien

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