Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Kingsbridge értékelések

Mind a(z) 13,461 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

11 years ago

The service has been proactive without being pushy. Thank you for the help in finding…

The service has been proactive without being pushy. Thank you for the help in finding the right policy for us.

Megbízható vevő

Feefo által hitelesített

11 years ago

Responsive and clear

Megbízható vevő

Feefo által hitelesített

11 years ago

Very friendly efficient service

Megbízható vevő

Feefo által hitelesített

11 years ago

The service was first class and every part of the policy that i took out…

The service was first class and every part of the policy that i took out was explained.I was also invited to call back if I had any problems or queries. Very satisfied after first use of the company

Megbízható vevő

Feefo által hitelesített

11 years ago

Recent client have had no problems so far

Megbízható vevő

Feefo által hitelesített

11 years ago

From enquiry to issue of policy documents very prompt and 'hassle' free.

Megbízható vevő

Feefo által hitelesített

11 years ago

I tried for over a week to use their online service to order insurance and ended…

I tried for over a week to use their online service to order insurance and ended up having to call. i then had to go through three return calls to finally get the policy order placed. I was also...

Olvasson erről többet

Kingsbridge Contractor Insurance

Kingsbridge

11 years ago

Thank you for your feedback. We have checked our call records, and found that we called you twice whilst receiving one call from you. It is not our standard policy to offer vouchers in compensation. If you could email us at info@kpsol.co.uk and give us more detail on what was discussed we will investigate further. Our apologies for the difficulties you experienced when using our online service. If you could also include in your email a description of the problems you encountered we’d be happy to look into it for you. Thanks Ross Pounds Marketing Executive

Megbízható vevő

11 years ago

I agree, I called you once, I then received three call backs and only the third person could carry out my request. During my discussion with your staff member I mentioned that I had been trying for a week to get my insurance on line and could not get past step 1, I was told you had a new system, I asked for M&S vouchers as compensation and was told that you don’t do M&S but you do Amazon and that your staff member could sort that out for me. The problem with your website was simply that I could not get past step 1 so ended up phoning in to get my insurance. Thanks Bruce

Kingsbridge Contractor Insurance

Kingsbridge

11 years ago

Thank you again for your feedback Bruce, we appreciate it. We'll continue to investigate this further and will get in touch with you if we have any more information. Please don't hesitate to contact us in the meantime. Thanks, Ross Pounds Marketing Executive

Megbízható vevő

Feefo által hitelesített

11 years ago

standard package covered my needs

Megbízható vevő

Feefo által hitelesített

11 years ago

The sales consultant gave me incorrect information regarding my payment options and subsequently I have…

The sales consultant gave me incorrect information regarding my payment options and subsequently I have to potentially cancel my policy or pay unnecessary fees.

Kingsbridge Contractor Insurance

Kingsbridge

11 years ago

Thank you for your comment. We've analysed the call history and your policy was sold to you correctly, and you were given all the information. If you'd like to discuss this further, please email us at info@kpsol.co.uk. Thanks, Ross Pounds Marketing Executive

Megbízható vevő

Feefo által hitelesített

11 years ago