Jules Verne vélemények

Many thanks for your 4-star review. We’re delighted to hear that your tour guide was outstanding and that you enjoyed the excellent food throughout your trip. We understand that the extremely hot weather impacted the enjoyment of some outings, but we're glad to hear that the local tour guides were excellent and did their best to make your experience as pleasurable as possible. We hope you have many happy memories of your time away.

Thank you for sharing your 4-star review with us. We're pleased to hear that overall you had a great trip. We regret to learn that some of the days felt particularly long and that the visit to Cádiz did not meet your expectations. Additionally, we are sorry that the main attraction in Seville was closed during your visit. Your comments are valuable to us, and we will share them with our Product team to help improve future itineraries and ensure our guests have the best possible experience. Thank you once again and we hope you have some fond memories of your time away.

Thank you for taking the time to leave us a 4-star review. We're delighted to hear that Karina, your guide, was helpful, kind, and provided useful information. We're glad you enjoyed the group size, the lunch near Plovdiv, and the folk dancing festival at the rose distillery. It's great to know that the Kempinski Hotel in Bansko and the apartment upgrade at Grand Hotel Primoritz in Burgas added to your experience. We've shared your feedback with our Product team regarding adding an extra night there. Thank you again, and we hope to welcome you on another tour soon!

Thank you so much for your 5-star review and the wonderful photos you shared. We are thrilled to hear that your recent trip with us was one of the most enthralling experiences you have ever had in all your years of travel. It's great to know that the trip was well-organised and that you found the selection of the four cities insightful. We are also pleased that the hotels met your expectations in terms of quality and service, and that the staff contributed positively to your experience. We hope you have returned home with many fond memories of your time away.

Thank you for your review and for rating your guides as excellent overall. We are delighted to hear that the guides on Terceira, San Miguel, and one of the guides on Faial were able to enhance your experience and leave a positive impression. However, we regret to hear that the second guide on Faial did not meet your expectations and that the tour of Faial left you feeling disappointed. We have reiterated to our local agents the importance of maintaining high standards for all guides. Additionally, we have shared your feedback regarding the itinerary with our Product team for future enhancements. Thank you once again for your extremely valuable feedback. We hope to see you on tour again soon!

Thank you for sharing your feedback following your recent tour with us. We’re pleased to hear that overall you enjoyed the trip and found the staff and food to be of good quality. We regret to learn that the guide on the last excursion did not meet your expectations. We understand that guides play an important role and will emphasise with our local agents the need for all guides to maintain a high standard. We appreciate your suggestions regarding lunchtime snacks, the choice of Italian wines, and spending more time cruising around other parts of the lagoon to see wildlife. Additionally, we acknowledge your comments about the limited and repetitive entertainment, and the need for better guidance on using waterbuses. We are continually looking for ways to enhance our guests' experiences and your comments will be shared with our local agents to help us in this effort. Thank you once again for your valuable feedback, and we hope to have the chance to welcome you on another tour soon.

Thank you for your 5-star review following your recent trip to Tuscany. We're delighted to hear that you had a wonderful and relaxed holiday. It's great to know that your Tour Manager was excellent and was able to adjust the itinerary to suit your group, especially considering the very hot weather. We're glad that you enjoyed visiting all the lovely places nearby. We appreciate your feedback regarding the last day in Lucca and the issues you encountered with the bus information and the hotel's location. We're sorry to hear about these inconveniences and will take your comments into consideration for future improvements. Thank you for sharing your experience, and we look forward to welcoming you on another memorable tour soon.

Thank you for your wonderful review! We are delighted to hear that your tour of Uzbekistan exceeded your expectations. It's fantastic to know that you found the country's architecture, history, and culture beautiful, and that the people were friendly and welcoming. We're pleased that the tour itinerary was well-constructed and balanced, allowing you to fully experience the Silk Road cities. It's great to hear that everything went smoothly thanks to your superb guide, Maftuna Sharapova. We will be sure to pass on your kind words. Thank you once again and we hope you have returned home with many fond memories of your time in Uzbekistan!

Thank you for taking the time to leave us a 4-star review. We are thrilled to hear that the staff, from our team in the UK to the ship's crew and your guide, provided outstanding service and made your holiday experience smooth and enjoyable. It's wonderful to know that the guides in each city were superb and extremely knowledgeable. We appreciate your feedback regarding the ship's bathroom and hanging space. We will share your comments with our local agents for consideration in future enhancements. Thank you once again and we hope you have many fond memories of your time away.