The trip was great, but the taxes related to the trip are way too high. Is this because the company is charging us for the meals and extra services on the plane ride there and back?
0
Megosztás
TC
Trusted Customer
Woodbridge, ON
11 years ago
Mit mondott Trusted Customer itravel2000.com kereskedőről:
WORST TRAVEL AGENT EVER
Lianne Mifsud, travel expert, I highly recommend people NEVER using her. If she is your travel agent ask to switch to someone else. She was the worst travel agent ever. She was so unorganized, made...
Olvasson erről többet
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards
Customer Care Team
0
Megosztás
Megbízható vevő
11 years ago
on time, excellent flight.
on time, excellent flight.
0
Megosztás
Megbízható vevő
11 years ago
Excellent Service
I usually book a couple trips a year and never have any issues with your service. The staff is very helpful, pleasant and professional.
0
Megosztás
Megbízható vevő
11 years ago
all was good
0
Megosztás
TC
Trusted Customer
Ajax Ontario
11 years ago
Mit mondott Trusted Customer itravel2000.com kereskedőről:
Robin
Customer service rep listen to what I wanted and offered a good deal , however I had to ask about the Petro points
0
Megosztás
TC
Trusted Customer
Bowmanville
11 years ago
Mit mondott Trusted Customer itravel2000.com kereskedőről:
Bahia Principe Punta Cana ... booking was fast & easy - had a fantastic time!…
Bahia Principe Punta Cana ... booking was fast & easy - had a fantastic time! Will use itravel next time, love the petro points.
0
Megosztás
TC
Trusted Customer
Barrie
11 years ago
Mit mondott Trusted Customer itravel2000.com kereskedőről:
disappointed
Booking was fast and friendly but was left hanging in regards to departure taxes being over charged and had to call five times to confirm. Agent was not available or did not call back and finally on...
Olvasson erről többet
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience in regards to the newly added Cuba Taxes was not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Hoping that you will allow us another opportunity to serve your future travel needs.
Regards,
Customer Care
1
Megosztás
TC
Trusted Customer
ottawa
11 years ago
Mit mondott Trusted Customer itravel2000.com kereskedőről:
I asked to enter the note with the requirement for the top floor upon availability, this…
I asked to enter the note with the requirement for the top floor upon availability, this note/requirement would be satisfied if the hotel would get it in time, but they never got it, nor the rep ...
Olvasson erről többet
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. Please note we will look into your concerns and measures will be taken as needed.
We are however truly sorry to know your request was not accommodated by the hotel, please requests are never guaranteed and are subject to availability. We apologize about the inconvenience this has caused.
Regards,
Customer Care Team
0
Megosztás
Megbízható vevő
11 years ago
Booking feedback
Rep was good and helpful, however, itravel could do better. I was given a mailing with a typo, and should have received a bigger discount and it should have been honoured bc the company made a...
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..