Mit mondott Mr Pierre Gaudreau itravel2000.com kereskedőről:
Trip to Huatulco Mexico
We Booked our trip with itravel2000 for April 2015 . The service as always was the best . Shawn Siddiqi was the agent that took care of us. He was very knowledgeable and informative he made sure...
We booked thru I travel for 8 women, we had a fantastic time, our service was a great experience and would certainly use ITravel again to book future trips. A few coupons to help save us a few bucks...
We travel a fair bit, one or two 7-14 day trips per year. We had been using you guys and received a "special discount offer" in the mail a few months back. The letter said we could save $260/person...
Összes olvasása
Customer Care
itravel2000.com
10 years ago
Thank you for your feedback. The invoice number appears to be for a flight that you have booked, the discounts were only applicable on pre-packages with itravel2000.
We understand there is an asterisk * next to the discount amount and a note that says per person. This is absolutely a printing error and the discounts are per booking.
I completely understand your concerns but we are not able to offer any refunds, in the event of printing errors, we do reserve the right to revise or with draw these codes at any time with out prior notice.
We sincerely apologize about any inconvenience this may have caused.
Regards,
Customer Care Team
Megbízható vevő
10 years ago
WOW are you for real??? First the flight you saw booked was a different booking, this was a $5000 Mexico vacation was trying to book (booked it with a competitor after). Second, I don't care if it was "a printing error". When a price is posted on marketing material it should be honoured, unless you're looking to lose customers. Last, why the hell would you post this reply basically calling me stupid and defending your poor company policies? NO REPLY would have been better! Now you've annoyed me to the point of going out of my way to spread my story or iTravels poor customer service. Not only will I take my $5000-$10000/year of vacation money somewhere else, now I plan to bash you to everyone who will listen. You have a lot to learn about customer service....wow.
Great customer service. E-tickets were not delivered within timeframe initially stated. I contacted the company and they emailed them to me within 20 mins. Great work!!!!
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..