Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

MOL vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 434 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

6 years ago

How it should be!

Very genuine and helpful. No long waiting times, friendly and quick customer service, just how it should be!

Natalie

MOL

6 years ago

Thank your for your 5 star rating. Good luck with your course!

Megbízható vevő

Feefo által hitelesített

6 years ago

Amazing Norman, great Ellen.

Norman has been very helpful and very kind. He understands exactly what is needed and has a lot of insight. He seems very dedicated to his job and very dedicated to his customers especially me. He...

Olvasson erről többet

Natalie

MOL

6 years ago

Thank you for taking the time out to give MOL a 5 star rating and also for you lovely comments about Norman and Ellen. We really appreciate this and are glad you feel reassured about the studying with us :-)

Megbízható vevő

Feefo által hitelesített

6 years ago

Because there is an option for online/workshop learning.John was really helpful whereas other companies seemed to be pushy and were treating my query as a sale. John spoke/emailed me detailed...

Olvasson erről többet

Natalie

MOL

6 years ago

Thank you for taking the time out to leave this feedback for us. We really appreciate your comments about our advisor John and we wish you the best of luck in your studies with us!

Megbízható vevő

Feefo által hitelesített

6 years ago

I was impressed with the detailed answers that the qualifications advisor Norman was able to provide in answer to my questions and liked the flexibility that the online learning option offers.

Natalie

MOL

6 years ago

Thank you for your 5 star rating and feedback about our advisor Norman. We hope you enjoy the online interactive sessions.

Megan Fields

Feefo által hitelesített

6 years ago

Mit mondott Megan Fields MOL kereskedőről:

Brilliant

Professional service with super friendly staff like John who has helped me all he could throughout the process

Natalie

MOL

6 years ago

Thank you the feedback Megan, we'll certainly pass this onto John. Good luck with your programme :-)

Josh Rowland

Feefo által hitelesített

London

6 years ago

Mit mondott Josh Rowland MOL kereskedőről:

Amazing! 5 Star’s!

John Richard Culshaw was amazing from the very get go. As soon as I enquired he was on hand with everything I needed to know and managed my expectation. I’m now enrolled on the course and took my...

Olvasson erről többet

Natalie

MOL

6 years ago

Thank you for this feedback Josh, we really appreciate your comments and are pleased you enjoyed the webinar with Lynn. Thank you for the lovely feedback about John too which I'm sure he will be delighted to receive. The best of luck with the rest of your programme Josh!

Lindsay Whitehead

Feefo által hitelesített

6 years ago

Mit mondott Lindsay Whitehead MOL kereskedőről:

Prompt and Efficient Service

Prompt and efficient service, extensive knowledge of learning options to aid a decision as to which level course to take with no pressure felt to simply choose the most expensive option. Norman was...

Olvasson erről többet

Natalie

MOL

6 years ago

Thank you for this feedback Lindsay, we''ll ensure Norman receives this. Good luck with your course!

Ahmed Abdou

Feefo által hitelesített

Dubai

6 years ago

Mit mondott Ahmed Abdou MOL kereskedőről:

Excellent

they provide great support with follow up emails

Natalie

MOL

6 years ago

Thank you for leaving this feedback Ahmed, we appreciate your comments and hope you enjoy your studies with us.

Megbízható vevő

Feefo által hitelesített

6 years ago

Exceptional Customer Service!

Great communication! John was incredibly helpful in answering all of my queries and responded really quickly after my initial contact. The course was being promoted at a reduced cost which was an...

Olvasson erről többet

Natalie

MOL

6 years ago

Thank you for providing this feedback. We really appreciate you taking the time out to leave this for us. Thank you for the lovely comments about John too which I'm sure he will be delighted to receive. We look forward to welcoming you onto the programme with us.

Shaun Burdett

Feefo által hitelesített

6 years ago

Mit mondott Shaun Burdett MOL kereskedőről:

Rosalie is a very helpful. Finance department took 3 days to process my payment. It has taken mol 5 working days to send me my course manuals. Call advisor cut me of and was quite abrupt. Not worth...

Olvasson erről többet

Natalie

MOL

6 years ago

Hi Shaun, we have sent through your access now and apologise for the delay. This is not the experience we wanted you to have, and hope this does not affect the rest of your studies with us.

Shaun Burdett

6 years ago

Thanks Natalie for your prompt response, i appreciate your help in addressing the above concerns.

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