Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

MOL vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 434 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

5 years ago

Would rather use someone else...

The emails sent could be made clearer and more informative, in line with the offers provided by PropertyMark. We were not aware that the discount offer was for a limited time, as this was not stated...

Olvasson erről többet

Natalie

MOL

5 years ago

Thank you for you feedback. We are truly sorry you feel we haven’t been clear around our price reduction we have made every effort to ensure people are aware. Price reductions are not something MOL do very often but while the property industry was closed down we felt it was right that we charge 80% of our fee as many people who wanted to study were on furlough and only earning 80% of a wage. We communicated this intention across all our social media channels and created custom website banners, PropertyMark also sent out communications to make people aware of our intentions. We are sorry you feel the discount wasn’t ended in the most appropriate way and our service wasn’t up to the high standards we set ourselves. The reduced price was a genuine attempt to support property professionals during these difficult times and deadlines were not advertised from the start as we didn’t know how long the property sector was going to be in lockdown for.

Yulong Zheng

Feefo által hitelesített

5 years ago

Mit mondott Yulong Zheng MOL kereskedőről:

Really helpful customer services , friendly lady answered all my quires.

Larrishia Shephard

Feefo által hitelesített

5 years ago

Mit mondott Larrishia Shephard MOL kereskedőről:

Great Customer Service

I first spoke to MOL on Monday 6th July as I was comparing prices for my CIPD Level 3. I spoke to Norman, he was very helpful and answered all of my questions that I had. I spoke to him again on the...

Olvasson erről többet

Natalie

MOL

5 years ago

Thank you for your feedback and the 5 star rating Larrishia, we are delighted you're on on the CIPD L3 programme with us and wish you every success on the course! Thank you for taking the time to leave your feedback about Norman too :-)

Rachel James

Feefo által hitelesített

5 years ago

Mit mondott Rachel James MOL kereskedőről:

Excellent service all round

It was recommended by a colleague and when I called with the initial enquiry, I received very helpful and informative support. John Culshaw was super quick to reply to any of my emails and gave me...

Olvasson erről többet

Natalie

MOL

5 years ago

Hi Rachel, thank you for your comments. We really appreciate your feedback and are delighted to hear that you feel ready to start your programme. Good luck with your studies!

Maya Brolls

Feefo által hitelesített

6 years ago

Mit mondott Maya Brolls MOL kereskedőről:

The process and application were really clearly explained and I found it a very stress free experience. John was always on hand to help me and I think he is a great asset to the company.

Natalie

MOL

6 years ago

Thank you for your 5 star rating Maya, we really appreciate your comments about John and will ensure this is passed over to him.

Ayodeji Olaleye

Feefo által hitelesített

6 years ago

Mit mondott Ayodeji Olaleye MOL kereskedőről:

Very helpful

Natalie

MOL

6 years ago

Thank you for leaving this feedback Ayodeji! Good luck with your studies :-)

Megbízható vevő

Feefo által hitelesített

6 years ago

Do your research

Nothing was made clear about the course or transaction

Natalie

MOL

6 years ago

Thank you for your feedback. All our programme information and fees are on our website and our qualifications advisers are on hand to answer any questions you may have. I have sent you my contact details so please do not hesitate to contact me so I can get this resolved for you.

Megbízható vevő

Feefo által hitelesített

6 years ago

Excellent customer service.

Natalie

MOL

6 years ago

Thank you for leaving this 5 star review. Good luck on your programme!

Cassie Major

Feefo által hitelesített

6 years ago

Mit mondott Cassie Major MOL kereskedőről:

very very happy looking forward to learning with them.

Natalie

MOL

6 years ago

Thank you Cassie! We really appreciate this feedback. Good luck on your programme :-)

Megbízható vevő

Feefo által hitelesített

6 years ago

The format of the course is flexible enough to fit into my other commitments at both home and work.

Natalie

MOL

6 years ago

We are glad that you are able to benefit from our flexible programmes. Thank you for the review!

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