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Worldpay vélemények

http://business.worldpay.com
Szolgáltatás
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értékelés az elmúlt évben

A(z) Worldpay már nem aktív Feefo ügyfél
Mind a(z) 549 vélemény megjelenítése
TC
Trusted Customer
Whaley Bridge
6 years ago
Vásárlás dátuma: 19/02/2019
Mit mondott Trusted Customer Worldpay kereskedőről:
Disappointed with service
I have tried on line to change the address - rung twice and still it has not been changed
Merchant Logo
Olivia
Worldpay
6 years ago
Hi, Thanks for your review, I'm sorry to hear about this. I can see we updated your address when requested. If this is still incorrect please contact our Helpdesk directly on 0345 761 6263 to ensure we have all your details correct. Many Thanks OW
TC
Trusted Customer
6 years ago
I have just checked this and it has not been changed
TC
Trusted Customer
6 years ago
So why then is the old address still showing on the dashboard??
8
Megosztás
A vevő teljes véleményének megtekintése
TC
Trusted Customer
6 years ago
Vásárlás dátuma: 19/02/2019
Mit mondott Trusted Customer Worldpay kereskedőről:
Very good service,would use them again.
Always sorted out problems every time.
7
Megosztás
A vevő teljes véleményének megtekintése
Megbízható vevő
6 years ago
Vásárlás dátuma: 19/02/2019
Thank you for your help
6
Megosztás
A vevő teljes véleményének megtekintése
TC
Trusted Customer
Hertford
6 years ago
Vásárlás dátuma: 19/02/2019
Mit mondott Trusted Customer Worldpay kereskedőről:
Still waiting for our company details to be amended after several attempts
Our company details are still incorrect, the service so far is not great
Merchant Logo
Lynsey
Worldpay
6 years ago
Hi, Thanks for your review, I'm sorry to hear about this. I can see we updated your details when requested. If this is still incorrect please contact our Helpdesk directly on 0345 761 6263 to ensure we have all your details correct. Many Thanks Lynsey
8
Megosztás
A vevő teljes véleményének megtekintése
Megbízható vevő
6 years ago
Vásárlás dátuma: 19/02/2019
Terrible customer service and irresponsible practices
Terrible got NO reply and their emails do not adhere to GDPR. Am in process of reporting
Merchant Logo
Olivia
Worldpay
6 years ago
Hi, I’m sorry to hear about your experience. We do try to ensure all issues are resolved promptly. If you'd like to raise your concerns further please call our Helpdesk on 0345 761 6263 and an advisor will be happy to discuss. Once again please accept my apologies for any inconvenience caused. Kind regards OW
Megbízható vevő
6 years ago
Already called, reported problem and was promised it would be sorted but wasn’t and after 2 weeks I recontacted but got ignored you also seem to be ignoring the emails which you still send out that are in breach of GDPR 18 !!!
Merchant Logo
Lynsey
Worldpay
6 years ago
Hi, I’m sorry to hear about your experience. We do try to ensure all issues are resolved promptly. A complaint has been logged for you and you’ll receive a letter to the correspondence address we have on your account with further details. Once again please accept my apologies for any inconvenience caused. Kind regards Lynsey
7
Megosztás
A vevő teljes véleményének megtekintése
TC
Trusted Customer
6 years ago
Vásárlás dátuma: 19/02/2019
Mit mondott Trusted Customer Worldpay kereskedőről:
No response received to query.
I emailed a query regarding Worldpay not taking diredct debit payments for their invoices on 19th February. it is now 27th February and the only response I have had it this survey. In order to...

Összes olvasása
Merchant Logo
Lynsey
Worldpay
6 years ago
Hi, I’m sorry to hear about your experience. We do try to ensure all issues are resolved promptly. A complaint has been logged for you and you’ll receive a letter to the correspondence address we have on your account with further details. Once again please accept my apologies for any inconvenience caused. Kind regards Lynsey
8
Megosztás
A vevő teljes véleményének megtekintése
TC
Trusted Customer
6 years ago
Vásárlás dátuma: 19/02/2019
Mit mondott Trusted Customer Worldpay kereskedőről:
Worldpay works
Fast efficient telephone backup service
4
Megosztás
A vevő teljes véleményének megtekintése
Megbízható vevő
6 years ago
Vásárlás dátuma: 19/02/2019
I recommend Worldpay as a first choice company to anyone that’s looking for credit card machine services for their business
5
Megosztás
A vevő teljes véleményének megtekintése
TC
Trusted Customer
6 years ago
Vásárlás dátuma: 19/02/2019
Mit mondott Trusted Customer Worldpay kereskedőről:
Clear advice
Clear advice given and they stayed on the line until I had completed the task.
5
Megosztás
A vevő teljes véleményének megtekintése
TC
Trusted Customer
6 years ago
Vásárlás dátuma: 19/02/2019
Mit mondott Trusted Customer Worldpay kereskedőről:
Expensive
very expensive charges, very difficult to speak to someone if you have a problem
Merchant Logo
Lynsey
Worldpay
6 years ago
Hi, Thanks for your message. I'm sorry you're unhappy with the rates on your account. I've arranged for a member of our Customer Loyalty Team to contact you to discuss this and attempt to reduce your charges. Thanks Lynsey
8
Megosztás
A vevő teljes véleményének megtekintése
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Róla: Worldpay
Worldpay is a global leader in payments processing technology and solutions for our merchant customers. We operate reliable and secure proprietary technology platforms that enable merchants to accept a vast array of payment types, across multiple channels, anywhere in the world.
Összes olvasása
020 3664 5021 or 07920 414196
The Walbrook Building, 25 Walbrook, London, London, EC4N 8AF, United Kingdom
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Róla: Worldpay
Worldpay is a global leader in payments processing technology and solutions for our merchant customers. We operate reliable and secure proprietary technology platforms that enable merchants to accept a vast array of payment types, across multiple channels, anywhere in the world.