Would have been excellent, but checking a box with loads of parts that they aren't missing is difficult at 7.15 in the morning with delivery me obviously needing to get to their next drop.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for the feedback. I'm sorry to hear that you felt rushed with delivery, but for future reference you just need to make sure the package isn't damaged before signing for your delivery. If there is anything missing from inside the box, we can always get parts mailed out to you.
I hope everything is ok with the table and if you are missing any parts or need any further help, please don't hesitate to contact us. Have a great festive season!
Abi
Thanks for your feedback.
Happy to hear you're pleased with our service and your new football table. Hope you have lots of fun on it over the Christmas season!
Abi
Great delivery service. Very helpful having a call to let me know date of delivery, then a text to confirm a 2 hour window and a call from driver on the day with an update.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thank you for your feedback. It's good to hear you're so pleased with our service and the delivery of your Cornilleau table. We hope you enjoy it!
Abi
Very speedy delivery time from time of order. Delivery gentleman very pleasant and helpful
Home Leisure Direct
Home Leisure Direct
11 years ago
It's great to hear you are so happy with your table, the service and delivery. I'll pass the kind words on to the Cornilleau delivery team. We hope you enjoy the table!
Abi
Thank you for your feedback. It's great to hear you found our on-line videos useful and that you're enjoying the table. Please let us know if you need the missing screws and we can get them sent out to you.
Abi
Thank you for leaving some feedback. What a great Christmas present! We're happy to hear you were pleased with the service and sure it will be a huge hit with everyone over the festive period. Have fun!
Abi
Thanks for the feedback. Glad to hear you were happy with the service and table too. I hope it gets lots of use over the festive season - and I'm sure you'll improve quickly!
Abi
Very good but...
Sales team don't talk to delivery team so give unrealistic delivery times.
I thought the delivery team were in and out too fast. Did a very quick levelling job which was inadequate.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for your feedback. We’re sorry to hear you weren’t happy with the service. Our sales team are in regular contact with the delivery team and do their best to ensure that all information given is as accurate as possible.
We will post you out a new cover to replace your ripped one and we can arrange for our pool table fitters to revisit you to level your table if you wish. If you’d like to arrange a revisit, please e-mail customerservice@homeleisuredirect.com who will be able to organise this for you.
We also have premium quality brushes available on our website if you wanted to consider this.
Please get in touch if you need any more help.
Abi
Friendly staff on the phone made the purchase easy.
Home Leisure Direct
Home Leisure Direct
11 years ago
Thanks for the feedback. It's great to hear that you're pleased with our service, I'll pass the kind words onto our sales team. Good to hear your new pool table is getting so much use already!
Abi
Thank you for the feedback. We're glad to hear that you were pleased with our service and are so happy with your new Fusion pool table. Hope you get lots of use out of it over the festive period!
Abi
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.