Mit mondott Miss carole carr Holiday Gems kereskedőről:
No communication no key at arrival had to get a cab to pick up key place dirty kitchen inadequate dangerous electric jobs next to sink holiday kettle.took a extra £44.00 for flights complained to no...
Olvasson erről többet
Review Team
Holiday Gems
3 years ago
Miss Carr we are sorry to hear this. The generic advice given was only an enquiry about whether you could book another room to secure a place to stay that night and this aided our understanding of your situation as a last resort. Our emergency number answered your call and we are sorry if you rang other numbers as well that were not the correct ones. We do provide clear instructions for the emergency number if required. Once our emergency team were made aware, booking another room was not necessary as you were given the key collection information you did not have. None the less, we regret your experience.
MC
Miss carole carr
3 years ago
A complete **** hole complained to key holders asked for upgrade said there were none and walked away no respect , never even asked what the problem was . Please don’t book with this company
0
Megosztás
MM
mr g mclaughlin
Feefo által hitelesített
cramlington
3 years ago
Mit mondott mr g mclaughlin Holiday Gems kereskedőről:
they changed our holiday for the worst ,we were supposed to go to a place that was flat ,but went to the south of the island a place called Costa Calma which was sooooo hilly and nothing to do ...
Olvasson erről többet
Review Team
Holiday Gems
3 years ago
Hello Gerard, we are sorry that there was no availability for hotel you chose, however you agreed with the reallocation and if you did not approve because it did not meet your needs, we would not expect that you accepted it. We regret that this resulted in disappointment on your holiday.
0
Megosztás
MB
Mr Roger Babij
Feefo által hitelesített
3 years ago
Mit mondott Mr Roger Babij Holiday Gems kereskedőről:
Good communication. Quick response to query.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
3 years ago
Holiday
Fast & good service
0
Megosztás
Megbízható vevő
Feefo által hitelesített
3 years ago
Best value
Pros….
You were a lot cheaper than others.
Very efficient
Friendly rep.
Cons…..
The holiday increased by £80, all because computer didn’t process order
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Megosztás
MD
Mr Marian Dubowski
Feefo által hitelesített
3 years ago
Mit mondott Mr Marian Dubowski Holiday Gems kereskedőről:
I have used holiday gems for all of my holiday abroad for years with no problems . This time my flights changed then my ticket info was wrong . All was put right but not as quickly as I would have...
Olvasson erről többet
Review Team
Holiday Gems
3 years ago
Hello Marian, we are sorry we did not meet your personal expectation in relation to timescales to resolve this. We are told it was done within 4 days and having regard to making the alterations to your hotel and transfer, this did happen within the quickest time possible.
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Megosztás
MH
Mr Martin Hill
Feefo által hitelesített
3 years ago
Mit mondott Mr Martin Hill Holiday Gems kereskedőről:
Amazing
Everything thing was smooth quick and easy . No problems at all . Will definitely use holiday gems again . Hopefully in the near future
0
Megosztás
MJ
Mr Kyle Jones
Feefo által hitelesített
3 years ago
Mit mondott Mr Kyle Jones Holiday Gems kereskedőről:
10/10 will book again.
Customer Service advisor was extremely helpful and quick, whole booking process was very easy to understand and no hassle at all. No hidden issues and price was extremely reasonable!
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Megosztás
MP
Mr David Povey
Feefo által hitelesített
Leicestershire
3 years ago
Mit mondott Mr David Povey Holiday Gems kereskedőről:
A holiday made easy and relaxing
As a first time going abroad on my own, you made the trip effortless. Very clear instructions and guidance when needed. The flights, transfers and the hotel were all sorted and very easy to book...
Olvasson erről többet
0
Megosztás
MG
Miss KIMBERLEY GROVER
Feefo által hitelesített
3 years ago
Mit mondott Miss KIMBERLEY GROVER Holiday Gems kereskedőről:
Great service been able to speak with someone really put me at ease.
Great service really put me at ease been able to speak too Martin he was great booked my holiday an had all my confirmation through in minutes will definitely use again thankyou
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
