First class service from beginning to end. Alistair could not be more friendly or helpful.
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10 years ago
Prompt service. Good advice and overall pleasant experience.
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10 years ago
Ok
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10 years ago
I ordered my vehicle and the finance was paid but they said they couldn't let me…
I ordered my vehicle and the finance was paid but they said they couldn't let me have the vehicle as they were too busy then when I did collect it they hadn't done an mot on the vehicle so they said...
Olvasson erről többet
Hippo Leasing
Hippo Leasing
10 years ago
Thanks for your feedback. I can only apologise for the way you felt your queries were handled. If you would like to pass over any queries you may still have over to us on 01254 919000 or via email info@hippomotorgroup.co.uk then we will be more than happy to assist.
As for delivery, we do have an extensive logistics department which gets extremely busy so cars cannot always be guaranteed an instant delivery once the finance is paid out. We have however recently invested in a large transporter which will free up our individual drivers and make deliveries quicker!
Regards
Megbízható vevő
10 years ago
Thanks for the reply however I have tried ringing but no one answers and if they do they put the phone down without anyone saying anything. I have also emailed twice to which I have not got a reply. I feel you have a major communication issue all I want is the money back for my mot which the receipt has been emailed
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10 years ago
After sales service is a bit poor as I have yet to hear back about…
After sales service is a bit poor as I have yet to hear back about a issue I brought up regarding a spare key
Hippo Leasing
Hippo Leasing
10 years ago
Please can you call us on 01254 919000 and we can try and chase this up for you?
Regards
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10 years ago
My advisor Ryan Ormerod was excellent, helped me with every query I had
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10 years ago
Love my new car. It was all too easy and straight forward from the start.…
Love my new car. It was all too easy and straight forward from the start. My manager, Paul replied to all my emails and queries promptly and within a week I was driving a fantastic car. I will...
Olvasson erről többet
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10 years ago
Helpful, efficient, friendly and a very good price!
Highly recommended!
Helpful, efficient, friendly and a very good price!
Highly recommended!
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10 years ago
The service from beginning to end was superb. I suppose you must be used to…
The service from beginning to end was superb. I suppose you must be used to this kind of feedback but it really does epitomise the professionalism of your organisation. I would definitely recommend...
Olvasson erről többet
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10 years ago
Faults with car not notified about has taken longer than a month to sort not…
Faults with car not notified about has taken longer than a month to sort not what expected when buying a car.
Hippo Leasing
Hippo Leasing
10 years ago
Sorry for the delay in addressing your issues. I trust these have now been sorted and that your car is running as it should. We unfortunately cannot prevent all issues and we can all be taken by surprise when it comes to cars!
Please contact us if you experience any further problems and thanks for choosing Hippo!
Regards
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
