Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Himalayan Glacier Adventure and Travel Company vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 280 vélemény megjelenítése

Sean O Sullivan

Feefo által hitelesített

4 years ago

Mit mondott Sean O Sullivan Himalayan Glacier Adventure and Travel Company kereskedőről:

Easy booking process……every question i asked Kajol (travel specialist) was answered within hours, a great service so far!

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for choosing Himalayan Glacier Sean! We are excited to host this amazing adventure for you soon!

Vásárlás dátuma: 18/06/2022

Thomas Patrick Casey

Feefo által hitelesített

4 years ago

Mit mondott Thomas Patrick Casey Himalayan Glacier Adventure and Travel Company kereskedőről:

Booking was extremely easy. My questions were answered quickly and completely. Sabin was attentive and helpful.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you Thomas for choosing Himalayan Glacier. We look forward to making this a great adventure for you!

Vásárlás dátuma: 13/06/2022

Kirk

Feefo által hitelesített

New York

4 years ago

Mit mondott Kirk Himalayan Glacier Adventure and Travel Company kereskedőről:

Sriju and Sanket have been most helpful answering all my questions about Everest High Passes Trek.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for choosing Himalayan Glacier, Kirk. We are excited to host this amazing adventure through the Himalayas, for you soon!

Vásárlás dátuma: 12/06/2022

Bret Toews

Feefo által hitelesített

Vail

4 years ago

Mit mondott Bret Toews Himalayan Glacier Adventure and Travel Company kereskedőről:

Highly recommend. Communication has been prompt and easy from the start. Sameer addressed all my concerns and I look forward to my trip!

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, Bret! We are excited to host this amazing adventure for you soon!

Vásárlás dátuma: 05/06/2022

Megbízható vevő

Feefo által hitelesített

4 years ago

Great help and support from Kajol. Made the booking process super clear and easy! Great follow up to questions.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for choosing Himalayan Glacier. We are excited to make this a great adventure for you!

Vásárlás dátuma: 07/06/2022

Mazahir Mohammed Rahim

Feefo által hitelesített

4 years ago

Mit mondott Mazahir Mohammed Rahim Himalayan Glacier Adventure and Travel Company kereskedőről:

Are you trying to fool people?

The payment system is confusing. I inadvertently paid for the full trip where I was only required to pay 25% and then was told that for a refund I would have to loose 5% on the fees. This is very bad...

Olvasson erről többet

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Hello Mazahir, Thank you for the feedback and so sorry to hear you experienced an inconvenience in the booking process. Our booking system shows the option of paying 25% or Full payment at the screen where you put the promo code, right after you select your dates and number of people. On that screen, you have to select pay 25% or pay the full amount. We understand mistakes happen and we will be happy to work out a solution without incurring any fees for you. Your consultant will reach out with a solution shortly. Thank you again for your valuable feedback. We will try to emphasize those payment options more so future guests do not get confused. We look forward to making this an amazing experience for you.

Mazahir Mohammed Rahim

4 years ago

Thank you for solving the problem so quickly. I am eagerly looking forward to the trip and the adventure that awaits me. The entire process till date has been so smooth and encouraging with great back up and patience shown. Thank you to Sabin and to Sanket for making things simple.

Mazahir Mohammed Rahim

4 years ago

My earlier review was done in frustration. I now realise that the fault was partly mine too. Thank you once again.

Vásárlás dátuma: 05/06/2022

AJ Taheri

Feefo által hitelesített

4 years ago

Mit mondott AJ Taheri Himalayan Glacier Adventure and Travel Company kereskedőről:

Great service SO FAR ... One of the BEST experiences lately ...

My interactions SO FAR has been excellent and beyond expectation, Sajal has been wonderful is answering all our questions and concerns and also very encouraging to do this !!!1

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you so much. We are grateful for the opportunity to help you make wonderful memories. :)

Vásárlás dátuma: 10/05/2022

John Hackett Bushweller

Feefo által hitelesített

4 years ago

Mit mondott John Hackett Bushweller Himalayan Glacier Adventure and Travel Company kereskedőről:

Great to work with!

They were easy to work with and responsive to all my requests.

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, John! We are excited to host this amazing adventure for you! Reach out to us anytime if you have any questions. Take care, see you soon!

Vásárlás dátuma: 09/05/2022

Megbízható vevő

Feefo által hitelesített

4 years ago

I Think it Worked?

Two issues: 1). The system would not take the correct issue and expiry dates of our passports. The chat feature told me to work with my agent post-purchase to correct the data. 2) I received a...

Olvasson erről többet

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you for your valuable feedback on the booking system. We are always optimizing our website to make it more convenient for our guests and in that effort sometimes there are kinks that our customers point out just like you have and we can fix them. Your consultant has already followed up with an email that contains the itinerary with dates and the welcome packet with guides, packing list, bag tags, etc. If any confusion feel free to reach out anytime. We look forward to making this a great experience for you! Have a great day. Thank you again for taking the time to send in your feedback.

Vásárlás dátuma: 09/05/2022

Kevin

Feefo által hitelesített

Ontario, Canada

4 years ago

Mit mondott Kevin Himalayan Glacier Adventure and Travel Company kereskedőről:

Smooth booking process

The booking process went very smoothly for us. We recommend reaching out to these guys if you have any questions! Sabin was helpful and able to provide very detailed responses to our questions. We're...

Olvasson erről többet

Sanket

Himalayan Glacier Adventure and Travel Company

4 years ago

Thank you, Kevin! We look forward to hosting this amazing adventure for you! It's going to be amazing!

Vásárlás dátuma: 26/04/2022