Guttersucker Direct vélemények

Hi there, thank you for taking the time to update us on your recent experience. Further to our courtesy call on Friday to discuss your comments and to reassure you about our 30 day no quibble money back guarantee, we are happy to hear you will be keeping the gutter vacuum. The Gutter Sucker Expert is uniquely supplied with two types of neck attachments, standard silicone neck angles for everyday gutter clearing, and the rigid neck structure which is ideal for more challenging, deep-rooted gutter projects. At just 23 kilos, the vacuum is relatively lightweight for its capacity and performance. It is mounted on, but can easily be removed from the all-terrain trolley for ease of transport and storage. Vehicle ramps are also available. Take care and kindest regards, Danielle

Hi Lee, thank you for taking the time to update us on your recent experience, it’s great to hear you are happy with the equipment, our new Gutter Sucker Expert is a great choice of vac! As the machine was ordered through Amazon, their refund process is a different procedure to ours. Here at Gutter Sucker Direct, we pride ourselves on our customer service, the issues you have experienced should be addressed directly to Positive Stop for Amazon. Having spoken to Positive Stop and looking into this on your behalf, they have advised our team that the refund has been processed and should reach your account within the next few days. Take care and kindest regards, Danielle

Hi there, thank you for taking the time to review your recent experience with us, we are delighted to hear your comments on the great customer service you received from our team. We are sorry you have experienced an issue with your poles, all of our products are designed, engineered and extensively field tested by professionals to withstand the rigours of daily gutter cleaning.We understand that during peak gutter cleaning season, speed is of the essence, it's great that the 2 replacement poles we sent out were successfully delivered the next working day :-) With regards to the suction on the vac, please don’t hesitate to give our team here a call on 01280 630005 - we want to ensure you get the best use out of your equipment therefore we will be more than happy to help.Take care and kindest regards,Danielle

Hi Nana, wow what a lovely, detailed review thank you for taking the time to leave such excellent feedback on both the service you received with us and recent purchase of the Gutter Sucker Pro. We are delighted to hear the communication from our staff was excellent and that you was kept updated with the stock of the equipment you required – sounds like it was definitely worth the wait! The Gutter Sucker Pro is a great vac, and partnered with our ultra lightweight carbon fibre poles makes light work of clearing out those gutter nasties. Such a lovely review which was shared with the rest of the team, thank you once again! Take care and kindest regards, Danielle

Hi there, thank you for your 5 star review, we are delighted with your feedback. It's so great to hear you are happy with your new purchase and that you would highly recommend the equipment, what lovely comments to make! Take care and kindest regards, Danielle

Hi there, thank you for taking the time to leave a 5 star review on the service you received with us, your feedback is greatly appreciated! Take care and kindest regards, Danielle