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Great Rail Journeys vélemények

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

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A(z) Great Rail Journeys már nem aktív Feefo ügyfél
Mind a(z) 3,472 vélemény megjelenítése
MB
Mr T Burke
4 years ago
Vásárlás dátuma: 31/01/2020
Mit mondott Mr T Burke Great Rail Journeys kereskedőről:
Long time to receive refund
We have been waiting since April for the refund for the tour we boked
1
Megosztás
Megbízható vevő
5 years ago
Vásárlás dátuma: 03/06/2020
Excellent service
Great service across both email and phone when contacting them about upgrades.
2
Megosztás
SJ
Stephen Johns
5 years ago
Vásárlás dátuma: 30/01/2020
Mit mondott Stephen Johns Great Rail Journeys kereskedőről:
WARNING BEFORE BOOKING. Check current refund policy first.
Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions. ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.
34
Megosztás
Megbízható vevő
5 years ago
Vásárlás dátuma: 19/05/2019
Very pleased you have been able to move our trip to 2021. Can we have the same cabin number please?
5
Megosztás
Megbízható vevő
5 years ago
Vásárlás dátuma: 15/01/2020
Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.
7
Megosztás
MA
Mr A Addison
5 years ago
Vásárlás dátuma: 07/02/2020
Mit mondott Mr A Addison Great Rail Journeys kereskedőről:
Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...

Összes olvasása
6
Megosztás
CH
Carrie Hill
Bath
5 years ago
Vásárlás dátuma: 07/08/2019
Mit mondott Carrie Hill Great Rail Journeys kereskedőről:
Disappointing cancellation of holiday
The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .
4
Megosztás
Megbízható vevő
5 years ago
Vásárlás dátuma: 10/02/2020
Booking done well.
6
Megosztás
MR
Mr A Ritchie
Milton Keynes
5 years ago
Vásárlás dátuma: 15/01/2020
Mit mondott Mr A Ritchie Great Rail Journeys kereskedőről:
Never again
Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...

Összes olvasása
9
Megosztás
MB
Mr D Brewer
5 years ago
Vásárlás dátuma: 12/01/2020
Mit mondott Mr D Brewer Great Rail Journeys kereskedőről:
A very sad saga indeed.
Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered. They say their own insurance policy sold by and...

Összes olvasása
6
Megosztás
Nem kaptál meghívót, hogy véleményt írj?
Róla: Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
Összes olvasása
08001404444
Saviour House, 9 St. Saviourgate, York, North Yorkshire, YO1 8NL, United Kingdom
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Róla: Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.