Gray Line Las Vegas vélemények

Thank you for being a Gray Line customer and we are sorry for missing your booking expectations. However, every week hundreds of guests seem to understand the timing of our tours and when they can expect to be picked up at a Las Vegas hotel. All of our tours offer complimentary hotel pickup and drop off service. This service is not part of the tour, simply a money saving convenience for our valued guests. Right from the booking process, through the confirmation, and a follow up email, it is very clear what the scheduled pickup time is at each hotel property. Since the tour begins at 10am, it is obvious that hotel pickup have to start prior to that time. Additionally, I would like to point out that every month thousands of travelers go on our Hoover Dam tours without an issue, and a large number of them leave us 5 star reviews on social media. In closing, we want to wish you all the best in your future travel endeavors. Sincerely, Michael S. / GL Vegas Customer Service.

Thank you for having chosen Gray Line for your Hoover Dam experience and we are very sorry for missing your sightseeing expectations. We do believe that our booking process is pretty straightforward and our Hoover Dam tour is particularly known for its vast amount of 5 star reviews on various social media platforms, yet we are sorry that you experience did not match your expectations. While a photo stop at the famous "welcome to Las Vegas" sign is included, it is just that a photo stop and is not meant to be a long immersive experience. We are surprised that you did not enjoy the guided "power plant" tour of Hoover Dam as this government operated experience is generally the highlight of most visitors time at the mighty Hoover Dam. Finally, the stop at the gift shop overlook, on the Arizona side of the Dam, is for the mountain top view looking down at the overall Hoover Dam site and gives guests that closest view of the historic World War II bunkers that protected Hoover Dam. In closing, I want to once again apologize for missing your sightseeing expectations, and we wish you all the best in your future travels. Sincerely, Michael S. / GL Vegas Customer Service.