The online booking experience was super easy. You simply select the correct bus journey and input the passengers time and pickup/dropoff. Genuinely so easy and well executed website.
Andrei
Gray Line Iceland
1 year ago
Hi our dear customer. Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our services. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
Best regards,
Gray Line Team
Vélemények a termékekről
Vásárlás dátuma: 19/01/2025
0
Megosztás
JP
Jayne Phillips
Feefo által hitelesített
Stoke-on-Trent
1 year ago
Mit mondott Jayne Phillips Gray Line Iceland kereskedőről:
Easy to use. Clear. Straightforward process . Immediate confirmation and electronic ticket provided .
Andrei
Gray Line Iceland
1 year ago
Dear Jayne,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Vélemények a termékekről
Vásárlás dátuma: 15/01/2025
0
Megosztás
Megbízható vevő
Feefo által hitelesített
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Vélemények a termékekről
Vásárlás dátuma: 19/01/2025
0
Megosztás
RE
Rizaldy Ely
Feefo által hitelesített
Amsterdam
1 year ago
Mit mondott Rizaldy Ely Gray Line Iceland kereskedőről:
Was fine
Andrei
Gray Line Iceland
1 year ago
Dear Rizaldy,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Vélemények a termékekről
Vásárlás dátuma: 13/01/2025
0
Megosztás
JB
Jo Bailison
Feefo által hitelesített
Sydney
1 year ago
Mit mondott Jo Bailison Gray Line Iceland kereskedőről:
Booking was easy and when I needed to change the day the reception team was very helpful.
Andrei
Gray Line Iceland
1 year ago
We really appreciate you taking the time to leave us a review, Jo. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Best regards, Gray Line Team
Vélemények a termékekről
Vásárlás dátuma: 16/01/2025
0
Megosztás
CB
Chris Blanco
Feefo által hitelesített
Toronto
1 year ago
Mit mondott Chris Blanco Gray Line Iceland kereskedőről:
Dear Chris,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Vélemények a termékekről
Vásárlás dátuma: 11/01/2025
0
Megosztás
ER
Ellie Rafferty
Feefo által hitelesített
Manchester
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Ellie,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Vélemények a termékekről
Vásárlás dátuma: 11/01/2025
0
Megosztás
Megbízható vevő
Feefo által hitelesített
1 year ago
Northern lights tour.. we did not see any northern lights as was too cloudy but the guides were lovely and stayed out for longer than usual to drive to several places to give us the best chances of...
Olvasson erről többet
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Thank you for sharing your experience with us! We’re sorry that the weather didn’t cooperate for the Northern Lights, but we’re glad to hear that our guides were able to go the extra mile to give you the best possible chance. We appreciate your understanding and are thrilled to know you will book with us again. We hope to welcome you back soon for another opportunity to experience the Northern Lights!
Warmest regards, Gray Line Team
Choosing pick-up points is complicated if you don't live in a listed hotel. It would be easier to be able to enter an address and the computer would then offer you a station.
Andrei
Gray Line Iceland
1 year ago
Hello Sonja,
Thank you for your feedback!
We understand that choosing pick-up points can be tricky if you're not staying at a listed hotel. Your suggestion to allow users to enter an address for pick-up is a great idea, and we’ll be sure to share it with our team for consideration in future updates. We appreciate your input and hope to improve the experience for you and others moving forward.
Best regards,
Gray Line Team
Vélemények a termékekről
Vásárlás dátuma: 14/01/2025
0
Megosztás
Megbízható vevő
Feefo által hitelesített
1 year ago
I did cancel my booking , and they confirmed that my booking was cancelled but I still wait my refund , they don't answer for my email.
Andrei
Gray Line Iceland
1 year ago
Hello Customer,
Thank you kindly for taking the time to leave feedback.
We sincerely apologize for the delay in evaluating your refund request. The holiday season has led to an increase in inquiries, which has temporarily impacted our processing times. Upon checking, our relevant department has already successfully processed the refund for the canceled booking. We hope to service you again in the future. Sincerely, Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.