Grass247 vélemények

Hello, Thank you for your feedback. We're sorry to hear that you're disappointed with the quality of the grass supplied. We'd welcome the opportunity to understand more about your concerns and look into this further. A member of our Customer Care Team will be in touch with you directly to discuss this. Kind Regards Suzanne Grass 247

Good afternoon, Thank you for taking the time to leave your feedback following your order experience. We’re sorry to hear that you were left feeling unsatisfied. We take all feedback seriously and use it to identify areas where we may need to improve. We also expect all members of our team to maintain a professional and respectful approach at all times. A member of our Customer Care Team will be in contact with you shortly to learn a little more about what happened and to understand your experience in more detail. We hope this will allow us to address your concerns and begin working towards a more positive outcome. Kind regards, Jenny Grass247

Hello Joe. Thanks for taking the time to leave a review following your purchase. We are sorry to hear that you have experienced a delay in receiving your order. It looks like your order was dispatched to a third-party courier, and they’ve since told us that your local depot doesn’t have a vehicle large enough to accommodate your grass. Because of that, we’ve arranged a replacement order to reach you on Monday using our own transport team. While most of our deliveries arrive on time and in full, we cannot guarantee every delivery date. There are sometimes factors, such as the situation here, that are outside of our control. We’ll do our best to have your order with you as planned on Monday. Kind regards, Joanne. Grass247.