Grand European Travel vélemények

Thank you for sharing your detailed feedback. We are pleased to hear that you enjoyed the sailing experience and that the tours were well organised and enjoyable. That said, we are very sorry to learn about the concerns you encountered during your journey. We understand your disappointment regarding the level of communication after booking, as well as the challenges you faced with the meal service and dietary requests. Your comments regarding the quality and flexibility of the dining experience are noted and will be reviewed with our partners. We also regret the disruption to your itinerary due to low water levels and the impact this had on your final days. While such situations can be beyond our control, we appreciate that the alternative arrangements, particularly the extensive coach transfers and lack of accommodation options, did not provide a comfortable solution. Your feedback on this is important and will be shared with the relevant teams. In addition, we are sorry that you did not receive clear and timely information regarding embarkation and your arrival arrangements. We understand how important proactive communication is, especially when travelling independently, and we will review this to help improve the experience for future guests. Thank you again for taking the time to share your experience.

Thank you for sharing your ratings, we hope you have enjoyed your experience with us.

Thank you for travelling with us and for sharing your feedback. We are pleased to hear that you had a good time and that Dom made such a positive impact on your experience. We will be sure to pass along your kind words to him. We are sorry to hear that you felt there was too much time spent on the coach and that some stops did not fully meet your expectations. We understand how important it is to have a well-balanced itinerary, and your comments are appreciated as they help us review and improve our journeys. Thank you again for choosing to travel with us. We hope to welcome you on another adventure in the future.

We appreciate you sharing your ratings of your experience. We hope you will book with us again.

Thank you for sharing your feedback, we are happy you have enjoyed the tour.

We appreciate you sharing your feedback, we are happy you have enjoyed your tour. We hope to book your next adventure with us.

Thank you for sharing such an enthusiastic account of your trip. We are pleased to hear that you enjoyed exploring Rome, Pisa, Florence, Verona and Venice, and that the itinerary allowed you to experience so many of Italy’s highlights, from the sights to the wonderful food and daily gelato and cappuccino. It is especially lovely to hear about the memorable moments you shared along the way, including connecting with fellow travellers in St Mark’s Square. We are thrilled that Antonella made such a positive impact on your journey. Her passion and dedication clearly helped bring the experience to life, and we will be sure to pass along your kind words to her. We hope to book you on another adventure in the future.

Thank you for taking the time to share your experience. We are pleased to hear that your first trip to Europe was such a positive one. It is wonderful to know that the booking process felt easy and that our team were able to support you, including assisting with your flights. We are especially pleased that Nuno made such a great impression as your Travel Director. His upbeat and organised approach is exactly what we strive for, and it is lovely to hear how well he kept everyone informed and at ease throughout the journey. We are also glad to know that your Coach Driver contributed to a smooth and professional experience. It means a great deal to us that you are already recommending us to your family and friends. Thank you once again for your kind words, and we very much look forward to booking you on another trip in the future.

Thank you for making your booking with GET and for taking the time to share your feedback. We are genuinely sorry to hear about the difficulties you encountered and appreciate you bringing this to our attention. We kindly ask that you contact our Guest Relations Department with your booking details and a full account of your experience. This will allow the team to investigate the matter thoroughly and provide you with considered feedback. We are here to support you in any way we can. Please contact Guest Relations at globalguestrelations@ttc.com. Once again, we apologise for your experience and sincerely hope you will consider travelling with Grand European Travel again in the future.

Thank you for sharing such detailed and thoughtful feedback. We are pleased to hear that you had an amazing experience overall and that Mr Rainwater was able to support you so well during the booking process. It is also wonderful to know that Rita and Fernando made such a positive impression, and that their professionalism helped ensure your tour ran smoothly from start to finish. We truly appreciate your comments regarding the optional wine and jam tasting experience. We are sorry to hear that it did not meet your expectations in terms of value, and your feedback will be shared with our team as we continuously review and refine our optional offerings. Thank you as well for your helpful suggestions around name tags with home locations and clearer guidance on walking difficulty. These are very practical ideas that could enhance the overall guest experience, and we will certainly take them into consideration. We are grateful for your recommendation and hope to welcome you on another journey in the future.