Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Freedom Health Insurance vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Mind a(z) 180 vélemény megjelenítése

Pok Yen John Louis

Feefo által hitelesített

5 years ago

Mit mondott Pok Yen John Louis Freedom Health Insurance kereskedőről:

i still not receive any confirmation email since I purchased the insurance 6 days ago.

Daniel

Freedom Health Insurance

5 years ago

We are really sorry about this situation. Due to the Christmas and New Year break, our office has been closed until 4th January and we are still processing the applications received before this date. As you have applied through one of our brokers, the sale confirmation was automatically sent to them. Please rest assured that we will process your application shortly and send you the policy documents. We apologise for the delay. If you have any other questions, do not hesitate to get in touch.

Vásárlás dátuma: 31/12/2020

Megbízható vevő

Feefo által hitelesített

5 years ago

Quick to help and very friendly.

Daniel

Freedom Health Insurance

5 years ago

Thank you very much for your review! If you have any questions, do not hesitate to get in touch.

Vásárlás dátuma: 26/11/2020

Oana

Feefo által hitelesített

5 years ago

Mit mondott Oana Freedom Health Insurance kereskedőről:

I was not sure how the health insurance works but the gentleman has told me in details about the process and been very patient with my case and did not pressure me to do anything I do not want to and...

Olvasson erről többet

Daniel

Freedom Health Insurance

5 years ago

Thank you very much for your honest review! We are glad to hear that you were happy with our service. If you have any questions, do not hesitate to get in touch.

Vásárlás dátuma: 27/11/2020

Megbízható vevő

Feefo által hitelesített

5 years ago

10 days to reply to a request to see a doctor urgently

Took 10 days to reply to my request to see a doctor. Still didn’t get to see one. Cancelled my membership after that. No point paying £100 a month if you can’t even reply to an email.

Daniel

Freedom Health Insurance

5 years ago

We are sorry that you did not find our service satisfactory. We believe you were able to make use of our virtual GP service shortly after contacting us, but you were unwilling to provide the details of your own current NHS GP. Most UK private medical insurers would require this information to assess a claim, as Freedom does, and we are sorry that you chose to cancel your policy rather than provide these details. Kind regards, Freedom Health Insurance Team

Megbízható vevő

5 years ago

I have just registered with my GP since I moved countries recently, they have no history of me. No point asking them for history, but obviously you ignored that fact. This is the kind of attitude you can expect from the claims department. They will make Any excuse to pin it on you, attempt to make your claim invalid or delay proceedings so you can’t get the care you need. They are clearly trained to deny claims at all costs.

Vásárlás dátuma: 05/10/2020

Paulina

Feefo által hitelesített

5 years ago

Mit mondott Paulina Freedom Health Insurance kereskedőről:

Great service

Daniel

Freedom Health Insurance

5 years ago

Thank you very much for your honest review! We are glad to hear that you were happy with our service. If you have any questions, do not hesitate to get in touch.

Vásárlás dátuma: 15/10/2020

Megbízható vevő

Feefo által hitelesített

5 years ago

I was not happy with some of the exclusions

Daniel

Freedom Health Insurance

5 years ago

Thank you for your feedback and we are sorry to hear that you are not happy with some of the exclusions. With a new private medical insurance policy, pre-existing medical conditions are usually excluded. If you have any questions, do not hesitate to contact us.

Vásárlás dátuma: 14/10/2020

Pashe

Feefo által hitelesített

5 years ago

Mit mondott Pashe Freedom Health Insurance kereskedőről:

Excellent, would use it again and recommend it to friends and family Sol Miah help me a lot with the insurance, very well explained !

Daniel

Freedom Health Insurance

5 years ago

Thank you very much for your kind review! We are glad to hear that you were happy with Sol's explanations. If you have any questions, do not hesitate to get in touch.

Vásárlás dátuma: 26/10/2020

Ian Thomas

Feefo által hitelesített

5 years ago

Mit mondott Ian Thomas Freedom Health Insurance kereskedőről:

Advice and product I was looking for.

Our agent/broker Sol was on the ball the whole way. Had the answers I needed and advice I felt was important.

Catalina

Freedom Health Insurance

5 years ago

Hi, Ian! Thank you for your kind feedback. We are pleased to hear that you received a great customer service from Sol :)

Vásárlás dátuma: 14/09/2020

Glen

Feefo által hitelesített

Surrey

5 years ago

Mit mondott Glen Freedom Health Insurance kereskedőről:

A good choice for private health care

We worked through a broker, and got a few competitive comparisons and competitive quotes, choosing Freedom in the end.

Catalina

Freedom Health Insurance

5 years ago

Hi, Glenn! Thank you for choosing Freedom Health Insurance. If you have any questions, please don’t hesitate to contact us.

Vásárlás dátuma: 14/09/2020

Megbízható vevő

Feefo által hitelesített

5 years ago

Easy to deal with

Advisors helped to suit my needs

Catalina

Freedom Health Insurance

5 years ago

Thank you for your feedback. We are so pleased to hear that you had a positive experience with us.

Vásárlás dátuma: 03/09/2020

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