forward2me vélemények

Many thanks for taking the time to respond - your feedback is important to us. I have taken the liberty of translating your comments for others to see - hope you don't mind. 'Very fast, respond immediately to emails. The service fee is doubled if you decide to use the insurance of the shipment' We're pleased that you are happy with our service. You have insurance up to the value of £46 with standard insurance and the full value of the goods with the full cover insurance.. Hope this helps, Thanks, Janet. Janet Grundy Operations Director.

That's great to hear - thank you, your feedback is really appreciated. We look forward to shipping to you again, sometime soon. Kind regards, Michelle.

Many thanks for taking the time to respond - we appreciate your feedback. We realise that pricing can be a sensitive issue but wanted to try and put this in context for you. To give you an example, the cost for us to ship say a ladies purse (cost ~ £10)is the same as the cost to ship an Iphone (cost~£500). For most people shipping an Iphone is excellent value for money but in the case of the purse, some customers will decide it's not good value. Sometimes bulky but light items can give customers the same feeling of the service being expensive but when put in context perhaps isn't. Again for example the cost of shipping 10 books costing ~£200 could be the same as the cost to ship something light but bulky like cushions, cost~£20. The cushions would take up more room in the aeroplane, although a lot lighter than the books. In these given situations customers quite often choose to consolidate multiple items into one shipment in order to improve the overall value of shipping. Fundamentally the determination of value is with each customer for each shipment. As part of the shipping process we open every package to ensure it's legal to ship, generate export paperwork,pay the courier and provide support until the parcel is in your hands. We're really pleased that you think the services works like a charm. We hope this all helps and you will continue to use forward2me. Have a great day. Kind Regards, Janet Janet Grundy Operations Director.

Great feedback - thank you. We look forward to providing our excellent service to you, sometime soon. Kind regards, Michelle.

Thank you for your feedback, it's really appreciated. It's great to hear that you found our service excellent and that you would recommend us. We look forward to shipping future parcels to you. Kind regards, Michelle.

Many thanks for your feedback - it's really appreciated. We hope to be receiving and shipping parcels to you again, very soon. Kind regards, Michelle.

That's really great to hear - thank you. We look forward to shipping to you again, sometime soon. Kind regards, Michelle.

Many thanks for your feedback - that's great to hear. We look forward to providing our great service again to you, sometime soon. Kind regards, Michelle.

That's great to hear - thank you your feedback is important to us. We look forward to helping you out again very soon. Kind regards, Michelle.

Many thanks for your great feedback and kind comments, it's really appreciated. We look forward to shipping to you again, sometime soon. Kind regards, Michelle.