forward2me vélemények

Thanks for your feedback - very concise! We hope you will use our service again in the future. Kind regards, Hilary

Many thanks for leaving your feedback, it's important to us. The shipping fees are absolutely transparent on our home page. There are separate costs for the Personal Shopper service which is described here when you submit the detail for the purchase https://www.forward2me.com/personal-shopper/new It is also detailed again when you receive the invoice for this service. A good example is going into a restaurant for a meal; you order your main course and then you decide to have a dessert. That additional dessert needs to be paid for. If at any stage during the process you were not happy with the price or service that we were offering there are lots of opportunities not to continue with the transaction/to contact us. One quick tip for next time - it's always more cost effective to purchase more than 1 item in relation to the personal shopper service and the shipping service. We're sorry that you didn't receive your tracking number, we'll investigate that and identify what didn't go quite right. This platform 'feefo independent reviews' tells us that 98% of our customers are happy with our services. Hope this all helps and that you will continue to use forward2me. Kind Regards, Janet Grundy Director. Janet Grundy Director.

Many thanks for taking the time to write to us! We will try and remember to include a chocolate egg in your next shipment! Although you may need to remind us! And I'm actually useless at Tetris! Good job it's not me that does the packing! Joking aside, it's great that you give us such positive feedback. We aim to provide our customers with a professional, quick and yet persona service and it's great when this is appreciated. We hope to ship many more packages for you in the future. Kind regards, Hilary

Thanks or your feedback - our comments are important to us. We're pleased to read that you think we a re a trustworthy company and that you received your package quickly. We hope you will use our services again in the future. Kind regards, Hilary

Thanks for your kind words. It's great when our customers are completely satisfied with the service they have received. We're glad you thought we were professional and that your item arrived quickly. We hope you will ship with us again in the future. Kind regards, Hilary

Many thanks for your comments. Customer feedback is really important to us. We're delighted you continue to find our service fast and reliable. We are always looking at developing the services offered and this includes shipping options. We hope to be able to help you again in the future. Kind regards, Hilary

Many thanks fro taking the time to leave your feedback - your comments are important to us. We're pleased you received your parcel quickly; within a few days. It's great that you will definitely use the service again. We hope to hear from you soon. Kind regards, Hilary

Thank you for leaving us your feedback. We're very pleased that you thought our service was excellent and very fast. However, we are sorry you felt the delivery charges were expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope we can help you with any future shipments. Kind regards, Hilary

Thank you for leaving your comments. We're very pleased that you thought our service was overall, very good. However, we are sorry you felt the service was a little expensive. The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. We can provide other cheaper methods of delivery but these have absolutely no guarantees. We hope we can help you with any future shipments. Kind regards, Hilary

Many thanks for your feedback. It's good to hear that you received excellent service and quick responses. We're delighted that you felt we offered a helpful service to you. We hope to be able to ship more parcels for you in the future. Kind regards, Hilary