We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..
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értékelés az elmúlt évben
A(z) forward2me már nem aktív Feefo ügyfél
Mind a(z) 13,904 vélemény megjelenítése
Megbízható vevő
Feefo által hitelesített
12 years ago
Good price and fantastic service
Good price and fantastic service
forward2me
forward2me
12 years ago
Many thanks for letting us know that we provided you with a fantastic service.
We're so pleased to hear this and appreciate you taking the time to provide us with your feedback.
Look forward to hearing from you again soon.
Kind Regards,
Tracy
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Feefo által hitelesített
12 years ago
Forward2Me was excellent. Their employees were timely in sending info on orders that had been…
Forward2Me was excellent. Their employees were timely in sending info on orders that had been delivered, one with a piece missing so I was able to claim back from the seller. They were prompt in...
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forward2me
forward2me
12 years ago
Many thanks for taking the time to provide us with your feedback.
We're really pleased that you are happy with our service so far and that your shipment was received safe and secure.
We look forward to receiving many more parcels for you in the future.
Kind Regards,
Tracy
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Feefo által hitelesített
12 years ago
excellent service! have used it twice over a month, and will continue to do so!…
excellent service! have used it twice over a month, and will continue to do so! A bit expensive, but they deliver quickly.
forward2me
forward2me
12 years ago
Many thanks for providing us with your feedback - we really appreciate this.
That's great to hear that you have been happy with our service so far although you found it to be a bit expensive.
We do try to keep prices as low as possible hence us not charging an annual fee like other forwarding companies do.
The price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door.
We can provide other cheaper methods of delivery but these have absolutely no guarantees.
We hope this all helps and look forward to receiving many more parcels for you in the future.
Kind Regards,
Tracy
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Feefo által hitelesített
12 years ago
the best thanks
the best thanks
forward2me
forward2me
12 years ago
Many thanks for taking the time to provide us with your feedback.
We're really pleased that you are happy with our service.
Kind Regards,
Tracy
0
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Feefo által hitelesített
12 years ago
Very prompt customer service !
The only sad thing is that I was not able to…
Very prompt customer service !
The only sad thing is that I was not able to choose the shipping method for the package, only DHL was offered, because of the weight of 2 kilo. The shipping price...
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forward2me
forward2me
12 years ago
Many thanks for your feedback, it's really important to us.
We totally understand about the shipping options and this is where we want to be.
Some of these companies in the US have been operating a lot longer than us and so have the time under the belt to have put these options live on their site.
For reassurance purposes, we have just recruited another developer on to our team to speed up this process and have these options available to you.
In the meantime please get in touch through the website and we'll provide as many options as we can through e-mail.
Hope this all helps and we're pleased to hear that you will continue to use our services.
Janet Grundy
Director.
Megbízható vevő
12 years ago
Talking about a PROMPT reply, WOW, that is exactly what I meant with top notch customer service from people who care about their clients needs. ;-)
Which is all what matters to become and stay successful in this field, honest open quick customer service. For myself spoken F2ME definitely gives the most professional look and feel compared to other International package forwarding companies I worked with, and that for a relative new company, not bad ! A nice idea to F2ME would be to set up a Benefit program, where the customer automatically earns points for every package forwarding service. In order to gain a special status (silver/gold/platinum) and later get % discounts on the shipping costs, or maybe even earn free shipping vouchers. ;-)
Good luck !
forward2me
forward2me
12 years ago
Many thanks for your very best wishes and kind words - we really appreciate them.
All those benefits that you mention are all part of the plan, we just can't do it fast enough - watch this space on the development front!
Have a great weekend.
Kind Regards,
Janet.
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Feefo által hitelesített
12 years ago
A+++
A+++
forward2me
forward2me
12 years ago
Many thanks for your great feedback - we look forward to looking after your parcels again very soon.
Have a great weekend!
Kind Regards,
Janet.
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Feefo által hitelesített
12 years ago
very fast shipment , very good communication
very fast shipment , very good communication
forward2me
forward2me
12 years ago
Many thanks for your kind words, we really appreciate it.
We look forward to looking after you again very soon.
Janet Grundy
Director.
0
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Feefo által hitelesített
12 years ago
I find your service very efficient. My delivery times from the UK to South Africa have…
I find your service very efficient. My delivery times from the UK to South Africa have been reduced by half since I have been using your service.
The online payment service is also very effective in...
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forward2me
forward2me
12 years ago
Many thanks for your fantastic feedback, it's really important to us.
The team work really hard to get it right so it's really great to hear that you've had a good experience working with us.
Have a great weekend!
Janet Grundy
Director.
0
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Megbízható vevő
Feefo által hitelesített
12 years ago
Very very fast delivery, excellent communication
Very very fast delivery, excellent communication
forward2me
forward2me
12 years ago
Many thanks for your kind feedback, it's important to us.
It's really good to hear that the hard work and dedication from the team is being received really well by you, our customers.
We look forward to helping you out again soon.
Janet Grundy
Director.
0
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Megbízható vevő
Feefo által hitelesített
12 years ago
Love working with this team. They go above and beyond to help you!
Love working with this team. They go above and beyond to help you!
forward2me
forward2me
12 years ago
Many thanks for your kind feedback, it's really important to us.
The team works hard to look after all our customers and always do their very best to ensure the smooth and efficient processing of your parcels so it's good to hear that's been a good experience for you.
We look forward to looking after you again very soon.
Janet Grundy
Director.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.