FlyDirect vélemények

Thank you for your comments. We can only apologise for the delay that you encountered, and we hope that this doesn’t deter you from flying with FlyDirect on another occasion.

Thank your for your 5-star review, we hope that you choose to travel with FlyDirect on your next holiday!

Thank you for taking the time to share your feedback, and we’re very sorry that your return journey was such a frustrating experience. The delay was unfortunately due to the crew reaching their permitted flying hours, meaning the flight could not operate until the necessary crew rest requirements had been met. This is a requirement outside of our control and, while we appreciate the disruption this caused, the safety of our passengers must always come first. We appreciate your comments regarding the communication during the delay. We understand how frustrating it must have been to be waiting at the airport without clear information, particularly after such an early start. We will pass your feedback on to our airline partners so that the handling and communication of any future disruption can be reviewed. We’re sorry that this experience affected your overall impression of FlyDirect and we hope that you would choose to use us at a future time.