Superb experience, it is such a pleasure flying direct from Jersey, no matter where we go. The flights were on time and all went well. Please continue this service!
Nuria Arocas
FlyDirect
3 years ago
Thanks for the excellent review. The convenience of flying direct to the destination is unbeatable!
Vélemények a termékekről
Nuria Arocas
FlyDirect
3 years ago
Thanks for the excellent review. The convenience of flying direct to destination is unbeatable!
Very easy process and the team were responsive to our queries.
Nuria Arocas
FlyDirect
3 years ago
Thanks for the excellent review. Stress-free holidays is what we want for our clients, from booking to flying direct to the destination, and everything in between :)
Vélemények a termékekről
Nuria Arocas
FlyDirect
3 years ago
Thanks for the excellent review. Stress-free holidays is what we want for our clients, from booking to flying direct to the destination, and everything in between :)
booking was easy with good customer service only problem the outward flight was delayed with poor announcements screens showing flight on time after the stated take off time this i understand...
Olvasson erről többet
Nuria Arocas
FlyDirect
3 years ago
Thank you for sharing your experience with us.
We're happy that the booking process was smooth. With regards to the delay announcements at the airport, we're investigating what's going to be able to provide clients with better information. Otherwise, we look forward to welcoming you back on board soon :)
Vélemények a termékekről
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We've passed it on the hotel for further improvement.
This is how a hassle-free holiday is supposed to be!
Vélemények a termékekről
Nuria Arocas
FlyDirect
3 years ago
This is how a hassle-free holiday is supposed to be!
Vásárlás dátuma: 08/07/2023
0
Megosztás
Megbízható vevő
Feefo által hitelesített
3 years ago
Needs Online check-in
Nuria Arocas
FlyDirect
3 years ago
Something that we might consider in the future!
Vásárlás dátuma: 15/07/2023
0
Megosztás
Megbízható vevő
Feefo által hitelesített
3 years ago
Very good service to Mallorca. Great plane, staff and enjoyable mid flight snack.. We are very lucky to have this direct flight. The only improvement I would suggest is that there was a healthy...
My husband's name was wrong and had to be amended but airline wasn't informed luckily I had paperwork and they waived fee for name change.
As we booked so close to leaving 5 days prior they didn't...
Olvasson erről többet
Nuria Arocas
FlyDirect
3 years ago
Thank you for taking the time to share your experience with us.
We do apologize for the inconvenience caused by the incorrect name on your husband's ticket. However, we're glad to hear that the airline waived the fee for the name change upon presenting the necessary paperwork.
We understand that receiving information about your paid transfers in Majorca is crucial for a smooth travel experience. We do apologize for not sending you this information in a timely manner, resulting in the need for a taxi instead.
We appreciate your patience in sorting out these issues through phone calls. It is unfortunate that there were problems with the return as well, which required additional phone calls. We're investigating this matter to ensure that similar problems are prevented moving forward.
Once again, we apologize for any inconvenience caused during your travels. We appreciate your understanding, and we hope to have the opportunity to provide you with a better experience in the future.
Vélemények a termékekről
Nuria Arocas
FlyDirect
3 years ago
Thank you for your feedback. We've passed it on the hotel for further improvement.
Vásárlás dátuma: 16/07/2023
0
Megosztás
MW
Mr C Workman
Feefo által hitelesített
3 years ago
Mit mondott Mr C Workman FlyDirect kereskedőről:
Outbound flight was delayed arrived hotel just before midnight so no first day . Private transfer on return did not turn up and we only made or return flights with minutes to spare..
Return flight...
Olvasson erről többet
Nuria Arocas
FlyDirect
3 years ago
Thank you for taking the time to share your experience with us.
We do apologize for the inconvenience caused by the delay in your outbound flight, as well as the absence of the private transfer on your return journey. We understand how frustrating it can be when things don't go as planned.
At FlyDirect Holidays, we value customer feedback greatly, as it helps us identify areas for improvement. We will be sure to address the issues you mentioned with the relevant departments, and take necessary steps to prevent a recurrence of such inconveniences in the future.
Vélemények a termékekről
Nuria Arocas
FlyDirect
3 years ago
Thanks for your feedback. We've already passed it on the hotel for further improvement.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.