Excellent customer service. I received a response the next day.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
3 years ago
Super quick response
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Megbízható vevő
Feefo által hitelesített
3 years ago
Wonderful care given!
Ovusense customer services were understanding, kind and professional. I felt in safe hands when something went wrong. They sorted everything out swiftly and effectively. Thank you.
Kate
OvuSense
3 years ago
Thanks so much for taking the time to leave such amazing feedback!
I am so pleased that I was able to help and give you some reassurance. We do try our best to make all of customers feel valued and aim to provide a high standard of customer care.
Rest assured that I will pass on your kind comments to the entire Customer Support Team.
If you require any further assistance, please don't hesitate to reach out again.
Best wishes,
Kate S
Customer Support Advisor
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Megosztás
AB
Adelaide Baffour
Feefo által hitelesített
3 years ago
Mit mondott Adelaide Baffour OvuSense kereskedőről:
Excellent
Great customer support and quick in reply
Kate
OvuSense
3 years ago
Thanks for your kind comments, we always love to hear from our Users!
I am so glad that I was able to assist you in a timely manner and provide you with the information you required.
On behalf of the Customer Support Team, we look forward to hearing from you again.
Best wishes,
Kate S
Customer Support Advisor
0
Megosztás
RC
Rebecca Conchie
Feefo által hitelesített
3 years ago
Mit mondott Rebecca Conchie OvuSense kereskedőről:
Simply Amazing!
OvuSense is amazing! Just being able to track my highly irregular cycle as accurately as possible has done wonders for my mental health amid the trials and tribulations of trying to conceive. The...
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Kate
OvuSense
3 years ago
HI Rebecca,
Thanks so much for your fabulous review, we always love to hear when a User has such a positive experience!
I'm so glad that you have found the support from both the Customer Support and Technical Team extremely valuable. Ensuring that our Users feel heard and have a space to voice any concerns or ask questions, is really important to us.
We know only too well, how overwhelming trying to conceive can be, so to hear that OvuSense has been a reassuring and accurate tool for you, is wonderful!
We are so pleased that you are part of the OvuSense community and on behalf of the entire Team, we look forward to hearing from you again soon.
Best wishes,
Kate S
Customer Support Advisor
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Megbízható vevő
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3 years ago
Kate S is beyond awesome!
KATE S is AMAZING! From the way she explains everything, to her professional yet compassionate tone in the emails, to just being nice, is beyond me. Knowledgeable, beyond comprehension. She knows her...
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Kate
OvuSense
3 years ago
Thank you so much for taking the time to leave such amazing feedback!
I am so glad that I was able to help and your kind comments have truly made my day :) We always try our best to make our customers feel valued and provide access to information, helping to track their cycles.
Please don't hesitate to reach out again and look forward to speaking again soon.
Best wishes,
Kate S
Customer Support Advisor
1
Megosztás
EW
Erica Wainscott
Feefo által hitelesített
4 years ago
Mit mondott Erica Wainscott OvuSense kereskedőről:
Very responsive and helpful!!
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Megbízható vevő
Feefo által hitelesített
4 years ago
Excellent product and the customer support is always brilliant. Kate resolved an issue really promptly today and went above and beyond in doing so. Highly recommend
Kate
OvuSense
4 years ago
Thanks so much for the kind comments, this has really made my day!
I am so glad that I was able to provide a solution and get your account back up and running. As always, thank you for your continued patience and support, whilst we worked to resolve the technical issues. Ensuring that the customers needs are met, are at the forefront of everything we do.
I look forward to chatting with you again soon and please do let me know of you require any further assistance.
Best wishes,
Kate S
Customer Support Advisor
1
Megosztás
DM
Dee Morse
Feefo által hitelesített
4 years ago
Mit mondott Dee Morse OvuSense kereskedőről:
Very quick to respond
Kate
OvuSense
4 years ago
Hi Dee,
Thanks for taking the time to leave some feedback! We always appreciate hearing our user’s thoughts and experiences.
If you require any additional assistance, please do reach out again and a member of the team will be happy to help.
Best wishes,
Kate S
Customer Support Advisor
0
Megosztás
Megbízható vevő
Feefo által hitelesített
4 years ago
Kate replied to my question quickly- on a weekend! I am very thankful.
Kate in customer service got back to me right away. I love the OvuSense core and the app. I appreciated the quick reply (on a Saturday morning)! As a woman TTC with PCOS and very irregular cycles,...
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Kate
OvuSense
4 years ago
Thanks for lovely review, I am so pleased that I was able to answer your query in a timely manner! We pride ourselves here at OvuSense, on providing a high-standard of customer support 7-days per week.
I'm so glad to hear that you are enjoying your OvuCore experience. With a clinically proven accuracy of detecting ovulation in 99% of cycles, it really is the most accurate tracker for Users with PCOS or/and irregular cycles.
On behalf of the Customer Support Team, we look forward to assisting you again soon.
Best wishes,
Kate S
Customer Support Advisor
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.