Express Pods vélemények

Thank you so much the positive feedback Sim! Ryan : )

So happy to hear you love our service Christine. Thank you! Ryan : )

Hi Judy, we hate disappointing our customers and running out of stock so we try to do it as infrequently as possible :) As we are a local manufacturer, the good news is that when we do run out of stock, it is rarely for very long. Thanks -Michael

So happy to hear you love our coffee Robert. Thank you! Courtney : )

Thanks for the great feedback Tanya :)

Hi Maggie, apologies you were not happy with the time it took to receive your pods. Your order was placed on Wednesday afternoon, dispatched on Thursday and delivered on Monday which I do not think is too bad. Apologies if you thought it was going to be delivered overnight. We try to be as transparent as possible with delivery times on our website where we state that all orders over $30 receive free shipping via Australia Post. If your delivery is going to a metro address it also  travels via Express Shipping which can be overnight (especially to VIC). I can see that your order received free standard shipping, meaning it was classed as being outside of a metro area. This system is automatic and based on postcodes provided by Australia Post. If you think this could be an error, let me know and I will investigate with AP. See more here: https://expresspods.com.au/pages/shipping

Sorry to bombard you with information, but I hope you find this explanation helpful. Thanks

Hi, thanks for the great feedback! -Michael

Hi Jody, thanks so much for the positive feedback, it means a lot! -Michael

Thank you so much! I’m super happy that you enjoyed our coffee and love our service Kirsty! Courtney : )

Thank you so much the positive feedback Lorissa! Courtney : )