Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Miss Natalie Young

Feefo által hitelesített

5 years ago

Mit mondott Miss Natalie Young ExoticDirect kereskedőről:

Really great services

Very helpful, very thorough, I’m confident that my animals are well protected should anything happen. I feel like I have chosen the best company to register my animals with Thank you

Alec

ExoticDirect

5 years ago

Hi Natalie, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that when you contacted us, our team were helpful and took the time to fully answer the questions you had about our pet insurance cover. We're really pleased that you feel protected and that your happy with your choice. If you ever have any further questions, or we can help in any other way, please do get back in touch and we'll be very happy to help you in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Megbízható vevő

Feefo által hitelesített

5 years ago

Great.

Great organisation. Very personable when dealing with insurance queries would highly recommend to anybody with an exotic furry, feathered or scaled friend.

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add such nice comments. It's really good to know that you're happy with how we work and also that you feel able to recommend us to others - it's a huge complement! If you ever have any questions about your policy, or we can assist you in any other way, please do get in touch and we'll be very happy to help. Best regards, The Exotic Direct Pet Insurance Team

Mr Allister Flannigan

Feefo által hitelesített

Edinburgh

5 years ago

Feltöltött média

Összes média megtekintése – (1)

Mit mondott Mr Allister Flannigan ExoticDirect kereskedőről:

Excellent customer service

Excellent customer service from Start to finish. Louise was polite, professional & friendly.

Alec

ExoticDirect

5 years ago

Hi Allister, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you're happy with the service we have provide and that when you spoke to Louise she was polite, professional and friendly. I'll pass this feedback on to her and I'm sure it will make her day. Thank you. Should you ever have any questions about your policy, or if we can assist in any other way, please do get in touch and we'll be very happy to help. Best regards, The Exotic Direct Pet Insurance Team

Megbízható vevő

Feefo által hitelesített

5 years ago

Very good

Very quick and easy to do

Nathan

ExoticDirect

5 years ago

Hello, Thank you so much for rating us 5*s! We are very happy to hear you found the service quick and easy to use! Kind regards, The Exotic Direct Team.

Miss Jess Colvin

Feefo által hitelesített

5 years ago

Mit mondott Miss Jess Colvin ExoticDirect kereskedőről:

Very efficient

Nathan

ExoticDirect

5 years ago

Hello Jess, Thank you so much for your 5* Review we really appreciate the time taken to get back to us! Kind regards, The Exotic Direct Team.

Mrs Sandra Tripp

Feefo által hitelesített

5 years ago

Mit mondott Mrs Sandra Tripp ExoticDirect kereskedőről:

Excellent service

I’m a first time owner of a tortoise nd your website was very easy to use x

Nathan

ExoticDirect

5 years ago

Hello Sandra, Thank you so much for your 5* Review. We are so happy to hear that you found the website easy to use. All the best with your new addition too! Kind regards, The Exotic Direct Team.

Mr Alan Swoffer

Feefo által hitelesített

5 years ago

Mit mondott Mr Alan Swoffer ExoticDirect kereskedőről:

Done on line

Nathan

ExoticDirect

5 years ago

Hello Alan, Thank you so much for leaving your feedback. Please let us know if there is anything that we can do to make the online experience a better one, We welcome all feedback and use it to make the user experience as painless and friendly as possible. Kind regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

5 years ago

Quick, easy and simple to use

Website really easy to use, only took 5 minutes to get both of our Bunnies insured

Nathan

ExoticDirect

5 years ago

Hello, Thank you for rating us 5*s! Really really appreciate the feedback and glad that you found the website easy to use! Welcome aboard! Kind regards, The exotic Direct Team.

Miss Jane Brown

Feefo által hitelesített

5 years ago

Feltöltött média

Összes média megtekintése – (1)

Mit mondott Miss Jane Brown ExoticDirect kereskedőről:

Brilliant company

I have always found this company so professional, friendly and genuine too. My little tortoise Speedy has always been insured with them and when we had to claim it was made so easy and stress free....

Olvasson erről többet

Nathan

ExoticDirect

5 years ago

Hello Jane, Thank you so much for rating us 5*s! We are very happy to hear that you found our staff to be friendly and genuine, it is also wonderful that you found the claims process to be easy and stress free! Love the [picture is well and wishing speedy all the best! Kind regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

5 years ago

Excellent service

Excellent customer service from Alec. We were setting up a new policy, he was polite and professional throughout - and showed interest in our pet which made us feel as if we mattered. Answered any...

Olvasson erről többet

Nathan

ExoticDirect

5 years ago

Hello, Thank you for rating us 5*s! We really appreciate the time you have taking to leave a review and for the kind words expressed. I have passed on the feedback to Alec. It means a lot to us here that you would recommend us to other exotic pet owners! Kind regards, The Exotic Direct Team.