Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Mrs Irene Speakman

Feefo által hitelesített

4 years ago

Mit mondott Mrs Irene Speakman ExoticDirect kereskedőről:

I have only just insured my pet bird 🐦and I am sure when it comes to needing their support they will do well .

Imane

ExoticDirect

4 years ago

Hello Mrs Irene,Thank you for rating us 5*s!We are very pleased to hear that you trust us with your bird insurance.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

4 years ago

Job well done

Imane provided me with the information I required in a clear manner. An item needed to be checked and when I called back, again speaking to Imane, she clearly remembered the earlier call and had the...

Olvasson erről többet

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you had the customer service you expected from Imane.We will pass on the feedback to her I'm sure it will make her day.Kind regardsThe Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

4 years ago

Brilliant value for money

Shaggy has been well looked after. Couldn't ask for peace of mind knowing that he is insured and the insurance covers him.

Nathan

ExoticDirect

4 years ago

Good Afternoon, Thank you so much for rating us 5*s! Very happy to hear we have been able to look after your little one! Kind Regards, The Exotic Direct Team.

Ms Hannah Thackeray

Feefo által hitelesített

4 years ago

Mit mondott Ms Hannah Thackeray ExoticDirect kereskedőről:

Excellent, easy to use and clear, transparent policies.

Nathan

ExoticDirect

4 years ago

Good Afternoon Hannah, Thank you for rating us 5*s! Very happy to hear that the service is easy to use and transparent. Kind regards, The Exotic Direct Team.

Miss Nicola Crockett

Feefo által hitelesített

Leighton Buzzard

4 years ago

Mit mondott Miss Nicola Crockett ExoticDirect kereskedőről:

Tip top service

Paid invoice and transaction completed very efficiently and politeness.

Nathan

ExoticDirect

4 years ago

Good Afternoon Nicola, Thank you for rating us 5*s! We really appreciate the time you have taken to leave us a review and are pleased to hear the process was efficient and the agent was polite. Kind Regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

4 years ago

Agent was extremely helpful and pleasant

Nathan

ExoticDirect

4 years ago

Good Afternoon, Thank you for rating us 5*s! Thank you for your kind words. Kind regards, The Exotic Direct Team.

Mrs Jennifer O'Hara

Feefo által hitelesített

Towcester

4 years ago

Mit mondott Mrs Jennifer O'Hara ExoticDirect kereskedőről:

Trust to insure my exotic pet!

I would definitely recommend them again as have used for at least 10 yrs. Easy to renew and not large increases when renewing.

Nathan

ExoticDirect

4 years ago

Good Afternoon Jennifer,Thank you so much for rating us 5*s! We really appreciate the time you have taken to leave us this review very happy to hear you've been with us for 10+ Years as well! Kind regards, The Exotic Direct Team.

Ms Joanne Schofield

Feefo által hitelesített

4 years ago

Mit mondott Ms Joanne Schofield ExoticDirect kereskedőről:

Great service

Very easy to do

Nathan

ExoticDirect

4 years ago

Good Afternoon Joanne, Thank you so much for rating us 5*s! We really appreciate the time you have taken to leave us this review. Kind regards, The Exotic Direct Team.

Mr Gary Meek

Feefo által hitelesített

4 years ago

Mit mondott Mr Gary Meek ExoticDirect kereskedőről:

Seems fair.

Very happy. Got my bearded dragon covered at a ok price.

Mia

ExoticDirect

4 years ago

Hi Gary,Thank you for your review! We are happy to have able to help insure your dragon.Kind regards,The Exotic Direct team.

Mrs Mary Forman

Feefo által hitelesített

4 years ago

Mit mondott Mrs Mary Forman ExoticDirect kereskedőről:

I have had clear understanding conversations. Response was good and in deta

I have been in touch with them for sometime and had to wait for certain time to register my pet. They have been true to their words and was given all details. Very approachable company. Would...

Olvasson erről többet

Nathan

ExoticDirect

4 years ago

Good Afternoon Mary, Thank you for rating us 4*s! We really appreciate the time you have taken to leave us a review, we are very happy to hear that we have been approachable and have made things easy to understand. Kind regards, The Exotic Direct Team.