Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Mr Andy Rann

Feefo által hitelesített

Porton Wiltshire

4 years ago

Feltöltött média

Összes média megtekintése – (1)

Mit mondott Mr Andy Rann ExoticDirect kereskedőről:

Straight forward and no hassle

Straight forward, easy to deal with and reassuring

Mia

ExoticDirect

4 years ago

Good morning Andy, We're so pleased you found the process easy to follow, thank you for the gorgeous photo and taking the time to review! Kind regards, The Exotic Direct Team.

Mr & Mrs Davis

Feefo által hitelesített

4 years ago

Mit mondott Mr & Mrs Davis ExoticDirect kereskedőről:

A lovely young helpful girl

Had a very pleasant young girl her first day a real asset to exotic pets

Mia

ExoticDirect

4 years ago

Good morning, We are so happy one of our new team members was able to assist you, thank you so much for taking the time to review. Kind regards, The Exotic Direct Team.

Sandra Brandes

Feefo által hitelesített

London

4 years ago

Mit mondott Sandra Brandes ExoticDirect kereskedőről:

Will look at another policy for other CAG

Good insurance cover for our CAG

Mia

ExoticDirect

4 years ago

Good morning Sandra, We are so happy to have been able to offer cover for you. Thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

4 years ago

Very good service

I found the person on the phone was to the put and explained all details very well. The price is affordable and well worth it.

Mia

ExoticDirect

4 years ago

Good morning, We are pleased to have been able to help, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

4 years ago

Really helpful on the phone

Very good easy to do on the phone

Mia

ExoticDirect

4 years ago

Good morning, We are happy to have been able to help over the phone, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Ms Diane Harcourt

Feefo által hitelesített

4 years ago

Mit mondott Ms Diane Harcourt ExoticDirect kereskedőről:

Thank goodness I have never had to use your service. But I won't stop it as my tortoise might need treatment one day and I feel if I stopped the insurance, something would go wrong and I wouldn't...

Olvasson erről többet

Mia

ExoticDirect

4 years ago

Good morning Diane, We are so pleased to be able to offer cover for your tortoise, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Mark Bichard

Feefo által hitelesített

Portsmouth

4 years ago

Mit mondott Mark Bichard ExoticDirect kereskedőről:

Brilliant customer service!

I can’t fault the service and I would certainly recommend friends & family

Mia

ExoticDirect

4 years ago

Good morning Mark, We are so happy to be of service, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Keely Hardwick

Feefo által hitelesített

Reading

4 years ago

Mit mondott Keely Hardwick ExoticDirect kereskedőről:

Brilliant service

Absolutely excellent service and delivery was very prompt and professional

Mia

ExoticDirect

4 years ago

Good morning Keely, We are happy to have been of service, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Mr Jagdeep Gill

Feefo által hitelesített

4 years ago

Mit mondott Mr Jagdeep Gill ExoticDirect kereskedőről:

Where did my renewal go

Never got sent my renewal documents. Your website doesn't appear to give me access to them either (even my previous years ones).

Mia

ExoticDirect

4 years ago

Dear Jagdeep, Thank you for taking the time to leave this feedback. We’re very sorry to hear that you did not receive the renewal documents that you were expecting. After speaking to you on the telephone last week, I’m pleased that we were able to resolve the issue with your renewal documents and hope that you have now received the copies we sent you by email. Should you have any questions about your renewal, or anything else, please do call or send us an email and we’ll be very happy to help you in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Mr Jagdeep Gill

4 years ago

After a few calls. I have my documents now. Thanks Exoticdirect

Miss Rebecca Hall

Feefo által hitelesített

4 years ago

Feltöltött média

Összes média megtekintése – (2)

Mit mondott Miss Rebecca Hall ExoticDirect kereskedőről:

They have help keep my parrot insurance

Mia

ExoticDirect

4 years ago

Good morning Rebecca, We are so happy to have you with us, thank you for the gorgeous photo and for taking the time to review! Kind regards, The Exotic Direct Team.