Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Very helpful young lady,and very easy to do

Already told some people about your helpful service and staff

Alec

ExoticDirect

7 years ago

Hi Andrew, Thank you for leaving us this positive review and also for taking the time to give some extra information about your experience. We're really pleased to hear that you are happy with the service we provide you with and that you've felt able to recommend us to others. It means a lot that you're willing to do that. If you ever have any questions about your policy, or anything else that we can help with, please do get in touch. Best regard, The Exotic Direct Pet Insurance Team

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Great insurance, excellent service highly recommended.

Great renewal service seamless and smooth no problems..my bearded dragons have been insured with this company for many years and always without exception the service has been great... I’m more than...

Olvasson erről többet

Louise

ExoticDirect

7 years ago

Hi Roger,Thank you for taking the time to leave us your review and for the 5 star rating! We are so pleased to hear your great comments regarding our seamless and efficient renewal process. Thank you for your continued custom and for recommending Exotic Direct! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

Colchester,Essex.

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Excellent service both insurance and cover for my African grey wouldn't go anywhere else than Exotic Direct thank you.

Louise

ExoticDirect

7 years ago

Hi Timothy, Thank you for taking the time to leave us your review and for the 5 star rating! We are delighted to hear your great comments regarding our service and are very happy to hear you wouldn't go anywhere else but Exotic Direct, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Proper job !

No fuss, no nonsense. I don’t even think the renewal cost any more. Just the job. Thanks.

Alec

ExoticDirect

7 years ago

Hi John, Thank you for taking the time to leave us this positive review. We're all really please to read that you're happy with your latest renewal. If you ever have any questions about your insurance, or if we can help in any other way please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Friendly and Helpful

They were so helpful in helping me to find the correct information for the insurance I took out. Very friendly and polite.

Nathan

ExoticDirect

7 years ago

Hello Sophie, Thank you for the positive review! Very happy to hear that we managed to help you find the correct insurance product and it's always nice to hear that you found us polite and friendly. We wish yourself and your little one all the best in the future! Kind regards - Exotic Direct Team

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Terry

Nice and easy Just purchased our new baby So really need insurance Just incase!

Louise

ExoticDirect

7 years ago

Hi Sandra, Thank you for taking the time to review us and for the 5 star rating! We are very happy to hear that our cover provides you with peace of mind. Kind Regards The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

7 years ago

Great service and very helpfull

Nathan

ExoticDirect

7 years ago

Thank you for the positive comments, Glad you found the service to be great and happy you found us helpful! - Exotic Direct Team

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Efficient and easy.

Nathan

ExoticDirect

7 years ago

Hello Joyce, Happy to hear that you found the service efficient and easy to use. - Exotic Direct Team

Trusted Customer

Feefo által hitelesített

7 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Yes definitely

Nathan

ExoticDirect

7 years ago

Thank you for taking the time to rate us! - Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

7 years ago

Highly recommend

Straightforward to set up insurance and always friendly & efficient to deal with. It's reassuring to use a company who understand the needs of pet-owners. I'm also pleased because a lot of standard...

Olvasson erről többet

Nathan

ExoticDirect

7 years ago

Thank you so much for the positive feedback! All of us here at Exotic Direct are pleased to here that you have found us understanding when it comes to your loved ones. We are happy that you have managed to find an insurance product that suits your needs! Kind regards - Exotic Direct Team