Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

6 years ago

eccellant

excellant service and feel ive got peace of mind.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you so much for your review, we are pleased to hear that you found our service excellent and that you now have peace of mind for you and your pet! Kind Regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

6 years ago

Wealth of products and quality items for sale at really good prices

Process of placing goods into basket and paying for them was slow

Sarah

ExoticDirect

6 years ago

Hi there,Thank you very much for your lovely review, we are very pleased to hear that you a found a product with us that met your needs.If you do require any assistance in the future please do not hesitate to contact us.Kind Regards,The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Quickly and helpful

I got a quote response very quickly and price is ok too.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for your review, We are happy to hear that you found the premium met your needs and that you got a quick response from us! Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Excellent Service

I can’t recommend exotic direct enough. Every time I have needed them they have been there for me and my pets

Hayley

ExoticDirect

6 years ago

Hi Samantha, Thank you so much for taking the time to leave us your positive review. At Exotic Direct we understand that claiming for a sick pet can be difficult so it is our aim to make the process as stress free and easy as possible for our customers. We hope you have a lovely evening, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Quick and easy

Easy to set up and didnt take long at all. However I would of given 5 stars but I am still.waiting on confirmation of when the first payment will be taken

Sarah

ExoticDirect

6 years ago

Hi Sam, Thank you very much for your review, we are happy to hear that you found our quote and buy process quick and easy. We are sorry that you didn't receive your payment details with your policy documents, we are more than happy to email you a copy of these separately. If there is anything further you need please do not hesitate to contact us. Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Great price's. Prompt response to claims.

Hayley

ExoticDirect

6 years ago

Hi Joyce, Thank you for taking the time to leave your positive review of us here at Exotic Direct. It's so good to hear that you are happy with the policy and that your claim was dealt with promptly. We hope you have a lovely evening, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

5 star. Happy customer

Sarah

ExoticDirect

6 years ago

Dear Shelley, Thank you very much for your review, we are very happy to hear that you are a happy customer of ours! If you do ever need us in the future please do not hesitate to contact us. Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Exceelent

No concerns, stress free and swift service.

Hayley

ExoticDirect

6 years ago

Hi Beverley, Thank you so much for taking the time to leave us your 5 star review. It is really good to hear that the service was quick and stress free. Please do not hesitate to contact us if you need us in the future. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Excellent service

Excellent all round service from everyone

Hayley

ExoticDirect

6 years ago

Hi Mr & Mrs Ikin, Thank you so much for taking the time to leave the positive review of our service. We have passed your kind words on to the rest of the team. We hope you have a lovely evening! Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Claimed for my parrot. Went well. Service improved now direct debit premiums not taken off award.

Hayley

ExoticDirect

6 years ago

Hi Sarah, Thank you so much for taking the time to leave your positive review. We are always seeking new ways to improve the claims experience for our customers so it lovely to have your feedback. Kind Regards, The Exotic Direct Claims Team.