Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

ExoticDirect értékelések

Mind a(z) 1,994 vélemény megjelenítése

Trusted Customer

Feefo által hitelesített

Kingston upon Hull, East Riding of Yorkshire

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Excellent service

I've had my Parrots insured for many years. On the occasions I've had to make a claim the application has gone through swiftly. When I had to change the policy holders name from my ex husband's to...

Olvasson erről többet

Alec

ExoticDirect

6 years ago

Hi Susan, Thank you for giving us this positive review and also for taking the time to add your comments. It's great to know that you've received excellent service from us when you've need our help in the past and also that you wouldn't consider any other insurance company to take care of your parrots - we're all very flattered! If you do ever have any questions about your policy, or if we can assist you in any other way, please give us a call and we'll be very happy to help. Best regards, The Exotic Direct Pet Insurance Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Easy straight forward and no hassle

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you found everything to be straight forward and also hassle free. If you ever have any questions about your policy, or if you need our help with anything else, please do give us a call. Best regards, The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

The website was easy to navigate. I did however get some help from another customer

Alec

ExoticDirect

6 years ago

Hi Amanda, Thank you for giving us this positive review. It's great to know you're happy with our website. If you ever have any questions about your policy or need our assistance with anything else, please do get in touch. Best regards, The Exotic Direct Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Feltöltött média

Összes média megtekintése – (2)

Definitely recommend. Fantastic service, provides peace of mind

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your lovely review! We are happy to hear that you have peace of mind with us and that you thought our service was fantastic. Thank you very much for taking the time to leave your review, Kind Regards, The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Straightforward.

Straightforward to renew.

Sarah

ExoticDirect

6 years ago

Hi Damian, Thank you very much for taking the time to leave your review, we are happy to hear that you found our renewal process straightforward! Kind Regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

6 years ago

Easy and quick service lots of advice throughout

Alec

ExoticDirect

6 years ago

Thank you giving us this positive review. It's great to know that you're happy with the service we provided and that we were also able to provide the information you needed. If you ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Team

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Calcium for Torts

Brilliant for our tortoise Elvis

Sarah

ExoticDirect

6 years ago

Hi Naomi, Thank you very much for taking the time to leave your review, we are glad to hear that you are happy with your policy for Elvis! Kind Regards, The Exotic Direct Team.

Trusted Customer

Feefo által hitelesített

6 years ago

Mit mondott Trusted Customer ExoticDirect kereskedőről:

Fast delivery, great quality

Sarah

ExoticDirect

6 years ago

Hi Emily, Thank you for taking the time to leave us a 5 star review for Exotic Direct! If you need us at all in the future please do let us know. Kind Regards, The Exotic Direct Team.

Megbízható vevő

Feefo által hitelesített

6 years ago

Excellent service.

Friendly and professional, questions answered promptly and understandable explanations given.

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review and for taking the time to add your comments. It's great to know that you're happy with the service we provide and that we've been able to fully answer/explain the questions you had when you contacted us. If you ever need any further help or assistance with your policy, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Megbízható vevő

Feefo által hitelesített

6 years ago

Happy Customer

Had a query I could not find in the FAQ so sent email through contact us and got a respsonse same day with helpful information. I did not need to reply but was given the option and to the same...

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Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for your 5* Review. We are very happy to hear that you are now insured with us and found our service to be useful, friendly and professional. I would also like to apologise for the lateness of the reply to this review! Kind regards, The Exotic Direct Team.