Thank you for your comments and we are sorry to hear the apartments were not ideal in terms of location. As you usually stay in some of the larger apartments in this residence, it may be that they do not physically have many of these apartments in their rental pool, making it difficult to accommodate your request. Should you wish to return next winter, we would suggest giving us a call and we will be happy to liaise with the residence on your behalf, both to request a suitable apartment and to find out the likelihood of this request being honoured, so that you can make an informed decision.