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Dreamsaver Wedding Insurance vélemények | https://www.feefo.com/reviews/dreamsaver-wedding-insurance ügyfélszolgálati vélemények | Feefo

Mind a(z) 885 vélemény megjelenítése

Megbízható vevő

Feefo által hitelesített

3 years ago

Women can do things too, who would've thought it!

I arranged the quote and paid for the insurance, yet all communication was directed at my partner, as he is the man. Bad form.

Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Hi Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents. Thanks

Mr Matthew Grimmer

Feefo által hitelesített

3 years ago

Mit mondott Mr Matthew Grimmer Dreamsaver Wedding Insurance kereskedőről:

Really quick and easy to get a quite and set up the insurance. Great to be able to have a Covid premium too. In the nicest possible way, we hope to not need to use you.

Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Thanks for your kind words. We're glad that you were happy with the overall service. It is our main focus is providing high quality insurance coverage. Best Wishes for a beautiful wedding.

Megbízható vevő

Feefo által hitelesített

3 years ago

Easy to understand and purchase

Easy to understand and compare different levels of cover. Good price but had to be paid in full no monthly payment options. Overall happy with the process of purchasing wedding insurance.

Megbízható vevő

Feefo által hitelesített

3 years ago

Clear, simple and value for money

Easy to understand and good levels of cover

Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Thanks for your kind words. We're glad that you were happy with the overall service. It is our main focus is providing high quality insurance coverage, and we also strive to keep our prices very competitive. Best Wishes for a beautiful wedding.

Megbízható vevő

Feefo által hitelesített

3 years ago

Easy to insure

Megbízható vevő

Feefo által hitelesített

3 years ago

It was easy to use. It seems that the questions referring to tests and my partners health weren’t further explored. So now it won’t insure us for this but it doesn’t seem to know what this is and...

Olvasson erről többet

Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Thanks for the feedback, and we are sorry to hear you didn’t receive a positive experience on this occasion. We’ve tried to keep the medical questions as simple as we can on Dreamsaver wedding insurance, so we can cover as many people as possible for their big day. Basically, as long as you or your partner have not received a terminal diagnosis or are undergoing tests, investigation or treatment then your conditions will be covered under the policy. The reason we exclude if you are undergoing tests or investigation then no diagnosis has been given and therefore, we don’t know what is being covered (this sort of thing is fairly common in many insurances, such as travel insurance as well). That being said, once any tests and investigations have been completed and you have a diagnosis, then please call us on 01483 806 662 and we will be able to confirm if you have cover under the policy for the condition. Thanks

Mr Luke Luisman

Feefo által hitelesített

3 years ago

Mit mondott Mr Luke Luisman Dreamsaver Wedding Insurance kereskedőről:

You still haven't sent me a confirmation email with my purchase information. I would like this very much please!

Miss Rachel Weal

Feefo által hitelesített

3 years ago

Mit mondott Miss Rachel Weal Dreamsaver Wedding Insurance kereskedőről:

Very easy to use and informative

Miss Sophie Samuelson

Feefo által hitelesített

3 years ago

Mit mondott Miss Sophie Samuelson Dreamsaver Wedding Insurance kereskedőről:

Simple to follow and a good result

Megbízható vevő

Feefo által hitelesített

3 years ago

I asked for email confirmation to be sent once I'd set up the policy and I haven't received anyhring. My email is *******************

Marketing Assistant

Dreamsaver Wedding Insurance

3 years ago

Thank you for your feedback. We are sorry to hear you have not received your documents. We have resent these documents to the email address on the policy, so please check your junk or spam folders just in case the documents have gone in there. If you still have not received them, please contact us by calling 01483 806 662 or if you would like us to call you, send an email to enquiries@voyagerins.com. Unfortunately, as your documents contain personal information, due to data protection, we can only send them to the email that we have in our system, unless we have the policyholder’s express permission to use an alternative email address. Thanks

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