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Dobies vélemények | https://www.feefo.com/reviews/dobies ügyfélszolgálati vélemények | Feefo

Mind a(z) 9,512 vélemény megjelenítése

Roger Messenger

Feefo által hitelesített

Abberley Worcester

4 years ago

Mit mondott Roger Messenger Dobies kereskedőről:

Disappointed

I purchased them as Winter Pansies & having telephoned to ask why they are not flowering was told that they would not flower until the Spring Why are they sold as Winter Pansies ????

Amy

Dobies

4 years ago

Thank you for your review. We are sorry to hear that you are disappointed with the plants and feedback received. We can see that your Pansy Matrix Mix plugs would normally flower between January and May which is why these are classed as winter pansies and we can only apologise for any inconvenience caused. Kind Regards, Dobies

Roger Messenger

4 years ago

Thankyou but it would be preferable to state that they do not flower until Jan to May in your product description

stephen wischhusen

Feefo által hitelesített

Lewes

4 years ago

Mit mondott stephen wischhusen Dobies kereskedőről:

Disappointing purchase

A most disappointing purchase. The quality was nowhere like that for which Dobies was once renowned. The firm has refunded the purchase price, much to its credit.

Amy

Dobies

4 years ago

Thank you for your review. We sincerely apologise that you were disappointed with the quality of the product received and that your pre-planted basket was not the quality that you expected. We are pleased to hear that our experienced Customer Service Team were able to offer a resolution but can only apologise for any disappointment caused. Kind Regards, Dobies

Megbízható vevő

Feefo által hitelesített

4 years ago

Rapid delivery, no fuss, items planted and growing.

Emily

Dobies

4 years ago

Thank you so much for your positive feedback and five stars. We are delightedc to hear that your order arrived to your safely and you are happy with the quality of the products recieved. We would love to get an update with how you plants have grown in the future.

William John Henderson

Feefo által hitelesített

4 years ago

Mit mondott William John Henderson Dobies kereskedőről:

I had a long wait for my order to arrive.The plants I ordered are of food quality.

Amy

Dobies

4 years ago

Thank you for your review. We supply live products and make sure our customers receive their plants in excellent condition and at the optimum stage of development for growing on successfully. It is sometimes necessary to despatch plants a little earlier or later than originally planned. but we are pleased to hear that the plants once received are of good quality. Kind Regards, Dobies

Megbízható vevő

Feefo által hitelesített

4 years ago

Good value, great service

Very well packaged and good healthy plants Excellent service.

Emily

Dobies

4 years ago

Thank you so much for your feedback and five star review. We appreciate you taking the time to provide others with an example of your positive experience shopping with us and we are delighted to hear you have recieved both an excellent service and high quality of plants from us. We truly value your custom and appreciate your comments.

David Battley

Feefo által hitelesített

4 years ago

Mit mondott David Battley Dobies kereskedőről:

These bulbs were on special offer. Ordering was straightforward, they arrived in good time and seem to be good quality. Time will tell how good a crop they produce.

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with all aspects of the service received from ourselves and that you are happy with the quality of the items received. We are confident that you will be delighted with the crop produced. Kind Regards, Dobies

stephen paul rogerson

Feefo által hitelesített

4 years ago

Mit mondott stephen paul rogerson Dobies kereskedőről:

been hangiging for 5 weeks no sign of flowering

hanging basket not what i expected

Amy

Dobies

4 years ago

Thank you for your review. We are sorry to hear that your viola hanging basket order was not as expected and is yet to flower. Keep them well watered and you should soon be able to soon see the results. Kind Regards, Dobies

Megbízható vevő

Feefo által hitelesített

4 years ago

Good and sturdy

Fast delivery and well packaged. Looks good and sturdy, when planted makes a lovely feature in the garden

Emily

Dobies

4 years ago

Thank you so much for your five star review and positive feedback. We truly appreciate you taking the time to provide us with your comments.

Megbízható vevő

Feefo által hitelesített

4 years ago

Fine..

Plants arrived alive. The buddleias were smaller than I hoped despite the size of the pots.

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that the plants arrived in a healthy condition, we do apologise that they were slightly smaller than originally expected but we are sure that once settled they will soon begin to thrive. Kind Regards, Dobies

Alan Smith

Feefo által hitelesített

Newcastle

4 years ago

Mit mondott Alan Smith Dobies kereskedőről:

Strong, healthy plants.

Strong, healthy plants. Quick and safe delivery., as always a pleasure to deal with.

Amy

Dobies

4 years ago

Thank you for your great review! It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Dobies

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