Mit mondott Mr Ragesh Sejpal Destination 2 kereskedőről:
Feel cheated
I felt the administration side was good but to my horror I found the same hotel deal available after I had booked for £2000 less. Can’t help but feel cheated.
Customer support
Destination 2
3 years ago
Mr Sejpal we are sorry that you feel this way. We always provide the most competitive price for any arrangements given based on live availability at the time of booking. We do however have no control over subsequent promotions by any suppliers or hotels who lower their prices further to gain additional customer interest and more business. We would expect that you researched costs before proceeding to book with us and you were happy that we were the best option which is why you chose to commit. It is always frustrating to find lower deals in any market after purchasing but we can assure you that you received the best rates we could provide.
MS
Mr Ragesh Sejpal
3 years ago
Actually you were the best option when comparing the deals at face value but the sea plane fares were added separately while in the booking process, whereas other providers were quoting their price inclusive. This along with a price drop caused a discrepancy but £2k is significant and we believe maybe Destination 2 could have done more. Booking.com would have offered a better deal but my advice is caution and don’t trust the brand blindly. The fault is ultimately mine.
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Megosztás
Megbízható vevő
3 years ago
Answered all queries with a ‘live’ person on the phone not just online
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Megosztás
Megbízható vevő
3 years ago
Best online holiday website
Friendly customer adviser who was knowledgeable and when she didn’t have the answer she got back to me promptly. Very competitive prices an easy and enjoyable experience
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Megosztás
MF
MRS LAURA FARROW
3 years ago
Mit mondott MRS LAURA FARROW Destination 2 kereskedőről:
Fantastic service with a smooth experience start to finish
Kirsty was amazing she guided me along the way with a 5 star service and helped me me find the best holiday for myself and my family that catered for my wishes and need - with fantastic knowledge .
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Megosztás
MO
Mrs PUTIBAI ODEDRA
3 years ago
Mit mondott Mrs PUTIBAI ODEDRA Destination 2 kereskedőről:
EXPERT ADVICE
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Megosztás
MB
Mr Alan Bowerman
3 years ago
Mit mondott Mr Alan Bowerman Destination 2 kereskedőről:
Considering we spent !6k booking a holiday not as good or helpful as I expected!
Customer support
Destination 2
3 years ago
Mr Bowerman we are sorry to hear this, our customer service team would be happy to assist where they can if you make contact. We regret that there are some limitations in relation to information that can be disclosed, but this can be explained to you.
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Megosztás
Megbízható vevő
3 years ago
Excellent phone service
0
Megosztás
Megbízható vevő
3 years ago
Holiday Booking
Very professional, big thanks to John Johnson for his help with our booking
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Megosztás
Megbízható vevő
3 years ago
Excellent service would highly recommend using them
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Megosztás
MM
Mrs Vera Mcdermott
3 years ago
Mit mondott Mrs Vera Mcdermott Destination 2 kereskedőről:
Fantastic service and great price, definitely will be booking again with them.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
