Thank you for your feedback. We’re glad to hear everything with your policy went smoothly.
Coverdrone is an English-speaking business, and while our team doesn’t currently include fluent Spanish speakers, we completely understand how important language accessibility is. That’s why we’ve ensured our website, quote system, and policy documents are all available in Spanish (and other languages) to support our clients as best we can.
At the moment, our system sends standard emails in English, but we recognise that many of our customers in Spain would prefer these in Spanish. Your suggestion is very valuable, and I’ve passed it on to our development team so we can look at improving this in the future.
In the meantime, if you ever need assistance in Spanish, our team will always do their best to help you directly.
Best regards,
Jake
Marketing Manager