Not enough clear info available . I submitted form to request more detail about cover for my spouse as an additional driver.
Poor and slow response
Charli
Cover4Rentals
9 months ago
Hi there,
Thank you for your feedback. I am sorry to hear that you are unhappy and feel that the policy information available is not clear on the coverage you require for additional drivers.
If there is any aspect of cover you may be unclear of, we have a Contact Form and Live Chat facility available where one of our agents can answer any questions.
I understand you submitted a contact form on 14/12/2025, which we did respond to within the 2 working day time frame we advise.
Should you have any further query, please contact us on, https://cover4rentals.com/app/contact-us
Kind regards,
Chloe
0
Megosztás
MS
Michael Strevens
Feefo által hitelesített
9 months ago
Mit mondott Michael Strevens Cover4Rentals kereskedőről:
Excellent response
0
Megosztás
AS
Andrew Shilvock
Feefo által hitelesített
ESP
9 months ago
Mit mondott Andrew Shilvock Cover4Rentals kereskedőről:
Easy Excess Cover
easy to use website and a good price
0
Megosztás
AO
Arthur John Osborne
Feefo által hitelesített
9 months ago
Mit mondott Arthur John Osborne Cover4Rentals kereskedőről:
Confused
Policy said I could "Rent in Spain" but I want to rent in UK !!
Sent email to Customer Service but no reply
Charli
Cover4Rentals
9 months ago
Hi Arthur,
Thank you for your feedback, I'm sorry to hear that you are unhappy and have been confused by the cover.
You are covered for rentals made within the UK, as per your selected territorial limit.
As you have selected our Gold cover you are also able to rent in your country of residence which would be Spain. You are not limited to only renting vehicles in Spain.
I can see that my colleague Hannah did reply to your Contact Form on the 12th December.
Kind regards,
Charli
AO
Arthur John Osborne
9 months ago
I need a full refund
0
Megosztás
BV
Bernardo van der Vyver
Feefo által hitelesített
9 months ago
Charli
Cover4Rentals
9 months ago
Hi Bernado,
Thank you for your feedback. I am sorry to hear that you are unhappy.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
0
Megosztás
MK
Michael Thoms Kennedy
Feefo által hitelesített
9 months ago
0
Megosztás
NS
Nitan Sehgal
Feefo által hitelesített
9 months ago
Charli
Cover4Rentals
9 months ago
Hi Nitan,
Thank you for your feedback. I am sorry to hear that you are unhappy.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
0
Megosztás
Megbízható vevő
Feefo által hitelesített
9 months ago
Was easy, happy with policy.
0
Megosztás
Megbízható vevő
Feefo által hitelesített
9 months ago
Very good
0
Megosztás
AN
ANASTASIOS
Feefo által hitelesített
GRC
9 months ago
Mit mondott ANASTASIOS Cover4Rentals kereskedőről:
No stress to travel using rental cars...!!!
I made two claims for excess damage during two rental vehicle periods and I got the charged amounts back after 1 month. The procedure to fill the claim using the wedsite was easy since you have...
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.