I haven't received the item/orders yet. Not even the refund may be its the company's way
Rachel
Chums
2 months ago
Thank you for your comments. We are sorry to hear that you didn't receive your order. Having reviewed this, your order was returned back to us by the carrier as they were unable to complete the delivery due to parcel refusal. Our returns team have now processed the return of your order and a refund has been issued. We sincerely apologise for the inconvenience caused.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Vélemények a termékekről
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Vásárlás dátuma: 20/08/2026
0
Megosztás
MF
Mr David Franklin
Feefo által hitelesített
GBR
1 month ago
Mit mondott Mr David Franklin Chums kereskedőről:
I can't wear them as they are not what I would call a wide fit.
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Vélemények a termékekről
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Ok.
Pity you use Evri,once again left at wrong address,had to ask a neighbour to look for my parcel.This will put me off ordering things from Chums again
Sohith
Chums
1 month ago
We sincerely appreciate your business and your valuable feedback.
Vélemények a termékekről
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.