Hogyan gyűjtjük a Feefo véleményeket?

A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.

Ki írhat Feefo véleményt?

Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.

Hogyan ellenőrizzük a véleményeket?

A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.

Hogyan kezeljük a hamis véleményeket?

A Feefo megakadályozza, hogy a személyek hamis véleményeket írjanak, mivel csak ellenőrzött vásárlókat kérünk fel rá, hogy visszajelzést adjanak.

Chums vélemények | {{merchantUrl}} ügyfélszolgálati vélemények | Feefo

Megbízható vevő

Feefo által hitelesített

14 hours ago

Chinos

Response to order was quick,sent well packaged.

Vélemények a termékekről

Vásárlás dátuma: 02/06/2026

0

MW

Mrs Alison Watt

Feefo által hitelesített

GBR

14 hours ago

Mit mondott Mrs Alison Watt Chums kereskedőről:

The items arrived very quickly and also the refund so couldn’t fault that.

Vélemények a termékekről

Helen

Chums

9 hours ago

Thank you for your feedback. We're sorry to hear that the shoes were not suitable for your husband. We understand that your husband normally requires wide-fitting footwear, but on this occasion the shoes were not wide enough, which affected both the fit and comfort. We also appreciate your comments that the zip could not be fully closed due to the fit around the foot, making the shoes unsuitable to wear. Your feedback regarding the width fitting and design of the shoes has been noted and will be shared with the relevant team for review. Thank you for taking the time to provide your comments, and we apologise that the product did not meet your expectations on this occasion.

Vásárlás dátuma: 04/06/2026

0

MF

Mr Michael Foster

Feefo által hitelesített

GBR

15 hours ago

Mit mondott Mr Michael Foster Chums kereskedőről:

Good quality item

Great service and fast delivery always good quality products from chums definitely recommend

Vélemények a termékekről

Vásárlás dátuma: 04/06/2026

0

Megbízható vevő

Feefo által hitelesített

15 hours ago

Excellent service, fast delivery, Thanks

Vélemények a termékekről

Vásárlás dátuma: 03/06/2026

0

Megbízható vevő

Feefo által hitelesített

23 hours ago

Thank you Chums!

Would have liked a bit more choice but satisfied with purchase.

Vélemények a termékekről

Vásárlás dátuma: 03/06/2026

0

MD

Mr Chris Dobson

Feefo által hitelesített

GBR

1 day ago

Mit mondott Mr Chris Dobson Chums kereskedőről:

Good service easy to use & place an order

Vélemények a termékekről

Helen

Chums

10 hours ago

Thank you for your feedback. We're sorry to hear that the bra was not suitable for your wife's needs. We understand that she was looking for a style with wider straps and that this product did not meet her expectations. Finding the right level of comfort and support is important, and we're disappointed that the item was not the right choice on this occasion. Your comments have been noted and will be shared with the relevant team for review. Thank you for taking the time to provide your feedback, and we apologise that the product was not suitable for your requirements.

Vásárlás dátuma: 08/06/2026

0

Megbízható vevő

Feefo által hitelesített

1 day ago

Excellent buy.

Everything was very satisfactory. Thank you. I would definitely use Chums again.

Vélemények a termékekről

Vásárlás dátuma: 08/06/2026

0

Megbízható vevő

Feefo által hitelesített

1 day ago

Pull on cargo trousers

Easy to order and quick delivery

Vélemények a termékekről

Vásárlás dátuma: 02/06/2026

0

Megbízható vevő

Feefo által hitelesített

1 day ago

Don't bother, terrible service

Terrible

Helen

Chums

10 hours ago

Thank you for your feedback. We're very sorry to hear about your experience. We understand your disappointment that the duvet you received did not match the colour shown on our website. A product described and pictured as Mint Green arriving in what you felt was a grey shade is understandably frustrating, particularly as it was intended as a birthday gift for your mum. We're also sorry to learn that you were dissatisfied with the response from our Customer Services team. We appreciate your comments that you felt your concerns were not acknowledged appropriately and that you were simply advised to return the item without an apology or explanation. This is not the standard of service we aim to provide. Your feedback regarding both the product description and the customer service you received has been noted and will be shared with the relevant teams for review. We apologise for the disappointment and inconvenience caused, and thank you for taking the time to bring these concerns to our attention.

Vélemények a termékekről

Helen

Chums

10 hours ago

Thank you for your feedback. We're very sorry to hear about your experience. We understand your disappointment that the duvet you received did not match the colour shown on our website. A product described and pictured as Mint Green arriving in what you felt was a grey shade is understandably frustrating, particularly as it was intended as a birthday gift for your mum. We're also sorry to learn that you were dissatisfied with the response from our Customer Services team. We appreciate your comments that you felt your concerns were not acknowledged appropriately and that you were simply advised to return the item without an apology or explanation. This is not the standard of service we aim to provide. Your feedback regarding both the product description and the customer service you received has been noted and will be shared with the relevant teams for review. We apologise for the disappointment and inconvenience caused, and thank you for taking the time to bring these concerns to our attention.

Helen

Chums

10 hours ago

Thank you for your feedback. We're very sorry to hear about your experience. We understand your disappointment that the duvet you received did not match the colour shown on our website. A product described and pictured as Mint Green arriving in what you felt was a grey shade is understandably frustrating, particularly as it was intended as a birthday gift for your mum. We're also sorry to learn that you were dissatisfied with the response from our Customer Services team. We appreciate your comments that you felt your concerns were not acknowledged appropriately and that you were simply advised to return the item without an apology or explanation. This is not the standard of service we aim to provide. Your feedback regarding both the product description and the customer service you received has been noted and will be shared with the relevant teams for review. We apologise for the disappointment and inconvenience caused, and thank you for taking the time to bring these concerns to our attention.

Vásárlás dátuma: 08/06/2026

0

Megbízható vevő

Feefo által hitelesített

1 day ago

I have pointed out that I am pleased with my purchase from you

I have warn them and am weii pleased .Thankyou.

Vásárlás dátuma: 06/06/2026

0

Chums vélemények

Pegasus Chino ShortTöbb vélemény erről a termékről (337)A termék webhelyének megtekintéseExcellent shorts, good price

Pegasus Cotton Chino TrouserTöbb vélemény erről a termékről (946)A termék webhelyének megtekintéseVery comfortable trousers a staple for anyone.

Dr Keller Wide G Fit Trainer With Side ZipTöbb vélemény erről a termékről (8)A termék webhelyének megtekintéseMy husband wears wide fitting shoes/ trainers but on this occasion they weren’t wide enough and zip wouldn’t pull up to close.

Stain and Water Resistant High Rise TrousersTöbb vélemény erről a termékről (278)A termék webhelyének megtekintéseNice trousers comfy and good fit they do crease a lot after washing tho

Wide EE Fit Two Tone ShoeTöbb vélemény erről a termékről (9)A termék webhelyének megtekintéseBought for someone else who is very pleased with the fit.

Pegasus Cotton Rugby TrouserTöbb vélemény erről a termékről (2,105)A termék webhelyének megtekintéseComfortable fit and smart looking. Good to find something my size which meets those needs and reasonable value for money.

Cotton Lace Front Fastening Magic BraTöbb vélemény erről a termékről (1,240)A termék webhelyének megtekintéseNot what my wife was looking for as she wanted wider straps.

Plain Lined Voile CurtainsTöbb vélemény erről a termékről (5)A termék webhelyének megtekintéseThese curtains are really good for keeping the sun out in my conservatory when it is very hot. They look great as well. I am very pleased with them.

Twin Touch Fasten Sandal GrenadaTöbb vélemény erről a termékről (136)A termék webhelyének megtekintéseThese sandals are very comfortable and look great as well at an excellent price. I would recommend them as a great purchase.

Pegasus Easy Pull On Leisure Trouser With Cargo PocketsTöbb vélemény erről a termékről (231)A termék webhelyének megtekintéseNice quality cargo pull on trousers, not expensive either.

Microfibre Pillowcase PairTöbb vélemény erről a termékről (55)A termék webhelyének megtekintéseAwful, colour is not mint green, more like sludgy grey. Customer service not interested.

Hogyan gyűjtjük a Feefo véleményeket?

Ki írhat Feefo véleményt?

Hogyan ellenőrizzük a véleményeket?

Hogyan kezeljük a hamis véleményeket?