I ordered the Lightweight self-propelled wheelchair but receive a metal step ladder.
The ladder was returned the very next day (10/Sept) via collect plus and I'm still
waiting for my wheelchair
Chums
Chums
13 years ago
Apologies for this error. Our warehouse are usually very accurate when dispatching parcels.
Reference our telephone call I have now reordered the item for you and sent as free express delivery. Any further queries please e-mail enquiries@chums.co.uk we will be happy to assist. Thanks again.
I ordered 7 pairs of 38W and 31L and 2 of them were 36W and 31L. Returned the 2 wrong sizes, requesting 2 replacements of the correct size and still waiting. Not Happy. Please send my replacements...
Olvasson erről többet
Chums
Chums
13 years ago
Please accept our full apologies for this error. I can see your replacement order has gone through for dispatch in our warehouse so will be with you very shortly. Many thanks
You ask for up to two weeks for delivery when nearly all other Internet sales take a maximum of five days. Having waited for the two weeks I phoned you to be told the package must be lost and you...
Olvasson erről többet
Chums
Chums
13 years ago
Apologies for your recent order being lost in transit. I have looked into your account and can see a replacement order is out for dispatch to you today, this was set to a next day delivery free of charge. Sorry for any upset caused.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
A visszajelzéseket a velünk együttműködő vállalkozások nevében, függetlenül gyűjtjük. Platformunk csak ellenőrzött vásárlókhoz jut el, így biztos lehetsz benne, hogy valódi vásárlók véleményét olvasod.
Csak a vásárlást igazoló bizonylattal rendelkező ügyfelek írhatnak Feefo véleményt. Ezt úgy biztosítjuk, hogy a tranzakciót követően azonnal felvesszük a kapcsolatot a vásárlókkal.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
A véleményeket az eladáshoz vagy a tranzakcióhoz társítva ellenőrizzük, hogy valódi vásárlóktól származnak-e. A személyeket csak akkor kérjük fel vélemény írására, ha már vásároltak az adott vállalkozástól.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.